Outage in WatchGuard

2023-06-20 - Global - Particular Endpoint indicators not sent to ThreatSync

Resolved Minor
June 20, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified an issue which is preventing certain Endpoint IOAs (ones with high severity) and IOCs (malware, exploit, and unknown-programs) from being delivered to ThreatSync. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/20/2023 11:17PM

The issue preventing certain Endpoint IOAs and IOCs from being delivered to ThreatSync has been resolved. The service is operating normally at this time.

MONITORING over 1 year ago - at 06/20/2023 10:48PM

Our systems show certain Endpoint IOAs (ones with high severity) and IOCs (malware, exploit, and unknown-programs) are once again being sent to ThreatSync. We're monitoring to ensure system stability. We will post our next update in 30 minutes, if not sooner.

IDENTIFIED over 1 year ago - at 06/20/2023 10:30PM

We've identified an issue which is preventing certain Endpoint IOAs (ones with high severity) and IOCs (malware, exploit, and unknown-programs) from being delivered to ThreatSync. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

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