Outage in WatchGuard

2023-07-21 - AMER - Latency in WGC UI

Resolved Minor
July 21, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating reports of latency in the WatchGuard Cloud UI. Once we determine the impact and scale of these potential issues we'll post our next update in 30 minutes, if not sooner.
Components affected
WatchGuard Inventory Administration:::AMER WatchGuard Account Administration:::AMER
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/21/2023 03:04PM

We are no longer experiencing reports of issues logging into WatchGuard's Cloud Management UI and this incident is now resolved. The system is operating normally at this time.

MONITORING about 2 years ago - at 07/21/2023 02:34PM

The reports of latency in the WatchGuard Cloud UI have ceased. We continue to monitor to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED about 2 years ago - at 07/21/2023 02:13PM

We have identified the latency issue with and have deployed a fix to resolve the issue. We're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING about 2 years ago - at 07/21/2023 01:45PM

We're investigating reports of latency in the WatchGuard Cloud UI. Once we determine the impact and scale of these potential issues we'll post our next update in 30 minutes, if not sooner.

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