2023-10-06 - AMER - Visibility logs delayed

The recovery process has been completed. This event is now resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.

Recovery process is still in place and we should be fully caught up over the next 4 hours. We apologize for the impact this event has caused. Please check back for the updates at 2023-10-07 02:00 UTC, if not sooner.

The service is showing an approximate delay of 3 hours and the recovery process is still in progress. We estimate the systems will be completely caught up in few hours. We'll post our next update at 2023-10-06 22:00 UTC, if not sooner. Thanks for your patience.

A fix has been implemented and the service has started catching up on delayed logs. We estimate the systems will be completely caught up in few hours. We apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.

We continue to work on delays in firebox logs and report data and have identified the issue. We'll post our next update in 45 minutes, if not sooner. Thanks for your patience.

We're investigating delays in firebox logs and report data. The data may be delayed up to an hour. We apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.