Outage in WatchGuard
2024-06-28 - AMER - EMEA - Hardware Token Activation Issues
Resolved Major
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Outage Details
Components affected
WatchGuard User and Token Administration:::EMEA WatchGuard User and Token Administration:::AMERLatest Updates ( sorted recent to last )
This incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.
We have implemented a fix, and we are no longer experiencing issues with the activation of hardware tokens. We continue monitoring the performance of our systems closely. We'll post our next update in 30 minutes, if not sooner.
We continue to work on the issue of users unable to activate their hardware tokens and have identified the root cause. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
We are currently investigating alerts regarding users unable to activate their hardware tokens. We'll post our next update in 30min, if not sooner.
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