Outage in WatchGuard

2024-09-24 - Global - WatchGuard Cloud Visibility Reports Issues

Resolved Major
September 24, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're currently investigating errors reported on the WatchGuard Cloud Visibility Reports service, once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/24/2024 03:08PM

We are no longer experiencing issues with the scheduled reports management and this incident is now resolved. The WatchGuard Cloud Visibility Reports service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.

MONITORING 3 months ago - at 09/24/2024 02:24PM

We have deployed a fix for the WatchGuard Cloud Visibility Reports service, and have identified the issue causing the scheduled reports management being down. All regions are showing signs of recovery and our teams are monitoring closely to guarantee normal operations, we apologize for the impact this event has caused. We'll post our next update in 30minutes if not sooner.

INVESTIGATING 3 months ago - at 09/24/2024 01:42PM

We're currently investigating errors reported on the WatchGuard Cloud Visibility Reports service, once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

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