Outage in WatchGuard

2024-11-20 - GLOBAL - Issues with RapidDeploy service

Resolved Minor
November 20, 2024 - Started 22 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We're investigating reports of errors on RapidDeploy service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
Components affected
WatchGuard Support Case Portal:::CORE
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 11/20/2024 07:19PM

Services are fully restored and this incident is resolved. Thank you for your patience.

MONITORING 21 days ago - at 11/20/2024 07:05PM

RapidDeploy issues have been resolved and services are back to normal operations. We'll be monitoring our systems for the next hour and make another update.

INVESTIGATING 22 days ago - at 11/20/2024 06:15PM

We are still working hard to resolve this event. Please check again in an hour for updates. Thanks for your patience.

INVESTIGATING 22 days ago - at 11/20/2024 05:46PM

We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.

INVESTIGATING 22 days ago - at 11/20/2024 05:16PM

We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.

INVESTIGATING 22 days ago - at 11/20/2024 04:45PM

We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.

INVESTIGATING 22 days ago - at 11/20/2024 04:17PM

We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.

INVESTIGATING 22 days ago - at 11/20/2024 03:49PM

We're investigating reports of errors on RapidDeploy service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

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