Outage in WatchGuard

2025-02-28 - APAC - Firebox log reporting timing out

Resolved Minor
February 28, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating alerts on Firebox log reporting service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
Components affected
WatchGuard Dashboards and Reports:::APAC
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/28/2025 08:19AM

We are no longer experiencing alerts on Firebox log reporting service and this incident is now resolved. The service is operating normally at this time.

MONITORING 2 months ago - at 02/28/2025 07:24AM

Our systems show alerts on Firebox log reporting service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 2 months ago - at 02/28/2025 06:36AM

We continue to work on Firebox log reporting service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING 2 months ago - at 02/28/2025 06:05AM

We're investigating alerts on Firebox log reporting service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

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