Outage in WatchGuard
2025-03-06: EMEA & AMER: ThreatSync Partial Outage
Resolved Major
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Outage Details
Components affected
WatchGuard Policy Management:::AMER WatchGuard Audit Record Generation:::AMER WatchGuard Policy Management:::EMEA WatchGuard Blocked Sites Management:::EMEA WatchGuard Blocked Sites Management:::AMER WatchGuard Audit Record Generation:::EMEA WatchGuard Incident Generation:::AMER WatchGuard Incident Persistence:::EMEA WatchGuard Incident Persistence:::AMER WatchGuard Event Collection:::EMEA WatchGuard Event Collection:::AMER WatchGuard Manual Remediation Action:::EMEA WatchGuard Manual Remediation Action:::AMER WatchGuard Automated Remediation Action:::EMEA WatchGuard Automated Remediation Action:::AMER WatchGuard Incident Generation:::EMEALatest Updates ( sorted recent to last )
Our ThreatSync Service has now caught up and the service is responding normally. This incident is now resolved. Thank you for your patience.
We continue to catch up and expect to be caught up within the next hour or so. We will post an update then, if not sooner.
We are no longer experiencing errors with our ThreatSync Service. However, customers may experience delays in the execution of automated polices. We will continue to monitor the service until it's caught up and post our next update in 2 hours, if not sooner.
Our systems show errors with our ThreatSync Service are returning to normal. We're monitoring to ensure system stability and will post our next update in 30 minutes, if not sooner.
We are still working hard to resolve this event. We'll post our next update in 60 minutes, if not sooner.
We're investigating errors with our ThreatSync Service. Once we determine the impact and scale of these potential issues we'll post our next update in 30 minutes, if not sooner.
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