2025-11-20 - EMEA - Firebox Visibility Issue

Our systems are fully recovered and normal operations are restored. We apologize for the impact that this may have had on you, and thank you for your patience. This is now resolved.

We are still monitoring our systems as they recover. We will post our next update within the next 2 hours.

The issue has been mitigated and we are now monitoring our systems as they recover. We will post our next update within the next 2 hours.

We have identified an issue causing approximately a 7-hour delay in Firebox log ingestion. We have implemented a fix, and our log ingestion service is currently recovering. We'll post our next update in 3 hours, if not sooner.