Outage in WatchGuard

2025-11-20 - EMEA - Firebox Visibility Issue

Resolved Minor
November 20, 2025 - Started 2 days ago - Lasted about 7 hours
Official incident page

Incident Report

We have identified an issue causing approximately a 7-hour delay in Firebox log ingestion. We have implemented a fix, and our log ingestion service is currently recovering. We'll post our next update in 3 hours, if not sooner.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/21/2025 03:04AM

Our systems are fully recovered and normal operations are restored. We apologize for the impact that this may have had on you, and thank you for your patience. This is now resolved.

MONITORING 1 day ago - at 11/21/2025 01:15AM

We are still monitoring our systems as they recover. We will post our next update within the next 2 hours.

MONITORING 1 day ago - at 11/20/2025 11:22PM

The issue has been mitigated and we are now monitoring our systems as they recover. We will post our next update within the next 2 hours.

IDENTIFIED 2 days ago - at 11/20/2025 08:27PM

We have identified an issue causing approximately a 7-hour delay in Firebox log ingestion. We have implemented a fix, and our log ingestion service is currently recovering. We'll post our next update in 3 hours, if not sooner.

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