Outage in WatchGuard
2026-03-28 - EMEA - Delay in ThreatSync Incident Generation
Resolved MinorIncident Report
Summary AI Generated
WatchGuard's ThreatSync service experienced delays in incident generation and persistence in the EMEA region for approximately 1 hour. The incident affected the system's ability to generate security incidents in a timely manner for users in that region. The issue was resolved after engineers implemented a fix and confirmed that incident generation had returned to normal operations.
We are currently experiencing delays in incident generation in ThreatSync in the EMEA region. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 03/28/2026 08:13PM
This incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.
MONITORING
24 days ago - at 03/28/2026 07:53PM
Our systems indicate that incident generation has returned to normal and we continue to monitor to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
IDENTIFIED
24 days ago - at 03/28/2026 07:33PM
A fix has been implemented and incident generation delays are beginning to decrease. Our teams are actively monitoring to ensure full recovery. We'll post our next update in 1 hour, if not sooner.
IDENTIFIED
24 days ago - at 03/28/2026 07:16PM
We are currently experiencing delays in incident generation in ThreatSync in the EMEA region. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.
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