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Outage in WatchGuard

2026-01-22 - GLOBAL - FireCloud PoPs Issue

Resolved Minor
January 22, 2026 - Started 8 days ago - Lasted about 6 hours
Official incident page

Incident Report

We have identified an issue impacting FireCloud PoPs. Our teams are actively working to fix root cause, after a security update to the FireCloud PoPs caused an issue with healthy and connectivity. Regions are being refreshed and connectivity should be established as soon as possible. We'll post our next update in 1 hour, if not sooner.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/22/2026 08:39PM

FireCloud Health and Connectivity are now restored to normal operations. This is now resolved. We apologize for any inconvenience that this may have had on you.

IDENTIFIED 7 days ago - at 01/22/2026 07:30PM

Our team continues to actively work on restoring the FireCloud Health and Connectivity service to normal operations. We will post our next update within two hours.

IDENTIFIED 7 days ago - at 01/22/2026 05:40PM

Our team continues to actively work on restoring the FireCloud Health and Connectivity service to normal operations. We will post our next update within two hours.

IDENTIFIED 7 days ago - at 01/22/2026 04:45PM

Our team is actively working to restore the FireCloud Health and Connectivity service to normal operations. Please check back in one hour for further updates.

IDENTIFIED 8 days ago - at 01/22/2026 03:19PM

We are still working hard to resolve this event. Please check back in 1 hour for updates. Thanks for your patience.

IDENTIFIED 8 days ago - at 01/22/2026 02:15PM

We have identified an issue impacting FireCloud PoPs. Our teams are actively working to fix root cause, after a security update to the FireCloud PoPs caused an issue with healthy and connectivity. Regions are being refreshed and connectivity should be established as soon as possible. We'll post our next update in 1 hour, if not sooner.

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