2026-01-29- GLOBAL - Panda System Management new UI not operational

We are no longer experiencing issues withe the new System Management UI and this incident is now resolved. The services are operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.

Our third-party service provider has implemented a fix, and we are no longer experiencing issues with the new System Management UI. We will continue to monitor the situation to ensure full system stability. We will post our next update in 30 minutes, if not sooner.

We continue to work with our third‑party provider on the issue affecting the new System Management UI. The investigation is still ongoing, and we apologize for the inconvenience and any impact this may have had on you or your customers. We will post our next update in one hour, or sooner if available.

We continue to work closely with our third‑party provider to restore the service as quickly as possible. We will share our next update within the next 60 minutes

We're currently investigating reports of an issue with a third‑party service provider that is affecting the new System Management UI. The classic (old) UI remains fully operational, so customers requiring immediate access can switch from the new UI to the old one through this link:
https://sm.pandasecurity.com/csm/profile
Once we determine the impact and scale of these potential issues we'll post our next update in 30 minutes, if not sooner.