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Outage in WatchGuard

2026-01-30 - GLOBAL - WGC Login issues

Resolved Minor
January 30, 2026 - Started 7 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently experiencing issues affecting customer logins to the WatchGuard Cloud UI service. As a temporary workaround, customers can access the service by navigating directly to: https://cloud.watchguard.com We are actively investigating the scope and impact of the issue, and we will provide our next update within 30 minutes, or sooner if available.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 01/30/2026 08:25PM

We are no longer experiencing issues with WGC login and this incident is now resolved. The services are operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.

IDENTIFIED 6 days ago - at 01/30/2026 06:50PM

We continue to work toward resolving the login page loading issues. Our teams remain actively engaged in fixing the issue. We will provide our next update within the next 2 hours, if not sooner.
In the meantime, we encourage customers to log in using cloud.watchguard.com instead of directly accessing a regional URL.

IDENTIFIED 7 days ago - at 01/30/2026 03:50PM

We are still working hard to resolve the login page loading issues. We will provide our next update in 3 hours, if not sooner. We encourage our customers to log in using cloud.watchguard.com instead of directly accessing a regional URL.

IDENTIFIED 7 days ago - at 01/30/2026 11:57AM

We’ve identified the issue and are in the process of implementing a fix. We’ll provide the next update as soon as we have additional details. Thank you for your patience.

INVESTIGATING 7 days ago - at 01/30/2026 11:02AM

We continue to work on the issue affecting customers logging into WatchGuard Cloud UI service. The issue is still under investigation, we apologize for the inconveniences and any impact this may have had on you or your customers. We'll post our next update in 1h, if not sooner.

INVESTIGATING 7 days ago - at 01/30/2026 10:31AM

We are currently experiencing issues affecting customer logins to the WatchGuard Cloud UI service. As a temporary workaround, customers can access the service by navigating directly to: https://cloud.watchguard.com
We are actively investigating the scope and impact of the issue, and we will provide our next update within 30 minutes, or sooner if available.

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