Outage in Xactus
Experian Credit Report Failures
Resolved Major
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Outage Details
Our systems have observed elevated error rates with Experian credit pulls. Our teams are working with the vendor to investigate and resolve the cause of the errors.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/04/2025 04:08PM
Systems appear stable after a period of monitoring. A root cause analysis will be conducted for this incident.
MONITORING
about 1 month ago - at 04/04/2025 02:59PM
Error rates have returned to normal levels for Experian credit report orders. We are monitoring to ensure stability and proceeding with root cause analysis.
INVESTIGATING
about 1 month ago - at 04/04/2025 12:43PM
Our systems have observed elevated error rates with Experian credit pulls. Our teams are working with the vendor to investigate and resolve the cause of the errors.
Latest Xactus outages
Experian Verify - about 1 month ago
VoA - Clients are not able to select the refresh period for AccountCheck - about 2 months ago
Errors in Xactus VOE (Experian Verify) - 2 months ago
Delays for Tax Transcripts from IRS - 2 months ago
Errors on Equifax Pulls - 2 months ago
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