Outage in Xero

Some customers unable to login to Hubdoc Mobile App

Resolved Minor
November 09, 2022 - Started almost 3 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are aware some customers are unable to login to the Hubdoc Mobile App. Our team is investigating this with urgency.
Components affected
Xero Hubdoc
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/10/2022 06:02AM

Our team has resolved the issue preventing some customers trying to log into the Hubdoc Mobile App. We apologise for any inconvenience this has caused.

Within 24 hours we’ll update this page with a brief summary

MONITORING almost 3 years ago - at 11/10/2022 03:01AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 3.00am UTC

IDENTIFIED almost 3 years ago - at 11/10/2022 02:35AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 11/10/2022 02:35AM

We have identified what is preventing some customers from logging into the Hubdoc Mobile App.

This is our top priority and we will update you as soon as we can.

INVESTIGATING almost 3 years ago - at 11/09/2022 10:19PM

We are aware some customers are unable to login to the Hubdoc Mobile App. Our team is investigating this with urgency.

Latest Xero outages

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