Outage in Xero
AU: AU Tax & BAS - prefill and tax returns not working
Resolved MajorIncident Report
We are aware customers trying to lodge tax returns and pre-fill individual tax returns are currently experiencing errors. This is due to an Australian Taxation Office (ATO) issue.
In the meantime, all ATO services including lodgement have been suspended. Xero lodgements will be queued, and then submitted to the ATO when services are restored.
Please see the ATO status page for further updates: https://pls.status.ato.gov.au/
Status Last Reviewed: 5:53 am UTC
Need to monitor Xero outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 02/21/2023 06:41AM
The ATO has resolved the issue impacting customers trying to lodge tax returns and pre-fill individual tax returns. We apologise for any inconvenience this has caused.
MONITORING
about 3 years ago - at 02/21/2023 05:53AM
The ATO has implemented a fix and we are monitoring the results.
INVESTIGATING
about 3 years ago - at 02/21/2023 03:26AM
ATO is continuing to investigate this issue.
INVESTIGATING
about 3 years ago - at 02/21/2023 03:18AM
We are aware customers trying to lodge tax returns and pre-fill individual tax returns are currently experiencing errors. This is due to an Australian Taxation Office (ATO) issue.
In the meantime, all ATO services including lodgement have been suspended. Xero lodgements will be queued, and then submitted to the ATO when services are restored.
Please see the ATO status page for further updates: https://pls.status.ato.gov.au/
Status Last Reviewed: 5:53 am UTC
Latest Xero outages
Global: Projects - Delay in Data Syncing to Projects - about 1 month ago
Global: Projects - Creating and changing Projects - about 1 month ago
Global: Homepage - some bank account widgets aren't loading - about 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
