Outage in Xero
AU: AU Tax & BAS - prefill and tax returns not working
Resolved Major
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Outage Details
We are aware customers trying to lodge tax returns and pre-fill individual tax returns are currently experiencing errors. This is due to an Australian Taxation Office (ATO) issue.
In the meantime, all ATO services including lodgement have been suspended. Xero lodgements will be queued, and then submitted to the ATO when services are restored.
Please see the ATO status page for further updates: https://pls.status.ato.gov.au/
Status Last Reviewed: 5:53 am UTC
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/21/2023 06:41AM
The ATO has resolved the issue impacting customers trying to lodge tax returns and pre-fill individual tax returns. We apologise for any inconvenience this has caused.
MONITORING
over 2 years ago - at 02/21/2023 05:53AM
The ATO has implemented a fix and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 02/21/2023 03:26AM
ATO is continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 02/21/2023 03:18AM
We are aware customers trying to lodge tax returns and pre-fill individual tax returns are currently experiencing errors. This is due to an Australian Taxation Office (ATO) issue.
In the meantime, all ATO services including lodgement have been suspended. Xero lodgements will be queued, and then submitted to the ATO when services are restored.
Please see the ATO status page for further updates: https://pls.status.ato.gov.au/
Status Last Reviewed: 5:53 am UTC
Latest Xero outages
AU: Tax - Customers are receiving an error when attempting to pre lodge income tax returns - 16 days ago
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