Global: Xero - Customers should now be able to log in and navigate through Xero as expected

We are now seeing recovery across our systems. Customers should be able to log in and navigate through Xero as expected. We thank customers for their patience during this time.

This was caused by an issue relating to AWS, one of Xero's third-party providers. We apologise for the inconvenience.

We are now seeing recovery across our systems. Customers should be able to log in and navigate through Xero as expected. We thank customers for their patience during this time.

Status Last Reviewed: 4:31am UTC

We are aware that more customers are successfully logging into Xero, and we are seeing significant recovery. However, our teams are actively investigating any remaining issues. Thank you for your patience, and we apologise for any ongoing inconvenience.

Status Last Reviewed: 3:50am UTC

We are aware some customers are now able to login to Xero. Our teams are continuing to investigate this issue with urgency and we’re closely working with our third-party provider, AWS. We thank customers for their patience and apologise for any inconvenience.

Status Last Reviewed: 3:24am UTC

AWS are continuing to work on a fix for this issue.

We have identified what is impacting some customers trying to log in and navigate Xero. This is related to an issue with AWS (a Xero third-party provider) and the AWS team are investigating with urgency.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 1:38am UTC

We are continuing to investigate this issue.

We are aware some customers trying to login or navigate Xero are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 10:54pm UTC