Outage in Xero

Global: Xero - Some customers may be experiencing issues when trying to navigate Xero

Resolved Minor
August 04, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware customers trying to navigate Xero are experiencing errors. Our team is investigating this with urgency. Status Last Reviewed: 3:29am UTC
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/04/2024 06:53AM

Our team has resolved the issue impacting customers trying to navigate to different areas of Xero.

This issue related to a deployment which was causing connectivity issues. We apologise for any inconvenience this has caused.

MONITORING 5 months ago - at 08/04/2024 06:27AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 6:26am UTC.

INVESTIGATING 5 months ago - at 08/04/2024 06:03AM

We are continuing to investigate this with urgency. We apologise for the inconvenience and thank you for your patience during this time.

INVESTIGATING 5 months ago - at 08/04/2024 04:40AM

Our team are working to identify the cause, we will update here as soon as possible. We are sorry for the inconvenience and thank you for your patience.

Status Last Reviewed: 5:24am UTC

INVESTIGATING 5 months ago - at 08/04/2024 03:29AM

We are aware customers trying to navigate Xero are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 3:29am UTC

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