Outage in Xero

AU Tax - Some customers are not able to access TRT returns

Resolved Major
October 31, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware AU customers trying to access TRT returns are receiving an error. Our team is investigating this with urgency. Status Last Reviewed: 1:22am UTC
Components affected
Xero Tax (Australia)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/31/2024 02:32AM

Customers can access TRT returns as normal

Within 24 hours we’ll update this page with a brief summary

MONITORING about 2 months ago - at 10/31/2024 01:47AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: UTC 2:03am

INVESTIGATING about 2 months ago - at 10/31/2024 12:49AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/31/2024 12:25AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/31/2024 12:22AM

We are aware AU customers trying to access TRT returns are receiving an error. Our team is investigating this with urgency.

Status Last Reviewed: 1:22am UTC

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