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Outage in Xero

Global: XeroMe - Customers are unable to access XeroMe

Resolved Major
January 28, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware customers trying to access XeroMe are experiencing errors. Our team is investigating this with urgency.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/28/2026 07:18AM

Our team has resolved the issue impacting customers trying to access XeroMe. We apologise for any inconvenience this has caused.

IDENTIFIED 1 day ago - at 01/28/2026 06:43AM

We have identified what is preventing customers trying to access XeroMe. This is our top priority and we will update you as soon as we can.

INVESTIGATING 1 day ago - at 01/28/2026 05:21AM

We are continuing to investigate this issue. We appreciate your patience.

INVESTIGATING 1 day ago - at 01/28/2026 04:48AM

We are aware customers trying to access XeroMe are experiencing errors. Our team is investigating this with urgency.

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