Outage in Yousign

V3 - Outage

Resolved Major
December 11, 2024 - Started 11 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Yousign V3 (https://yousign.app) is currently unstable. Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/11/2024 12:04PM

This incident has been resolved.

We will provide a post-mortem following this incident.

IDENTIFIED 11 days ago - at 12/11/2024 11:45AM

To ensure the restoration of our services, we have temporarily activated a maintenance page.

During this time, access to Yousign V3 (https://yousign.app) and its services will be unavailable.

For our API customers, API calls may be in timeout.

Our engineering team is working diligently to resolve the issue and bring all services back online as soon as possible.

We will provide further updates here as the maintenance progresses.

IDENTIFIED 11 days ago - at 12/11/2024 11:06AM

Yousign V3 (https://yousign.app) is still unstable. It works well for app login and API calls, these features are functioning normally.
However, some other services remain unavailable.
Our engineering team is actively working to restore full functionality as quickly as possible.

INVESTIGATING 11 days ago - at 12/11/2024 10:38AM

Yousign V3 (https://yousign.app) is currently unstable. Our engineers are working to resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

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