Outage in Yousign

V3 API & APP - Document upload and rendering issue

Resolved Major
February 03, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Download and rendering of Yousign V3 API & APP documents are currently unavailable for all signature levels. Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/03/2025 10:59AM

This incident has been resolved.

MONITORING about 1 month ago - at 02/03/2025 10:10AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 02/03/2025 09:59AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 02/03/2025 09:59AM

Download and rendering of Yousign V3 API & APP documents are currently unavailable for all signature levels.

Our engineers are working to resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

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