Outage in Zai

Investigating issues with Batch Payments

Resolved Minor
April 03, 2024 - Started 9 months ago - Lasted about 8 hours
Official incident page

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Outage Details

While our services remain available, we’re investigating issues being experienced by a third party provider. We apologise for any inconvenience and will post further updates as they become available. This issue has caused the 7pm Direct Entry batch from yesterday[03/04/2024] to be delayed in processing.
Components affected
Zai Batch
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/04/2024 05:33AM

This incident has been resolved.

INVESTIGATING 9 months ago - at 04/03/2024 10:06PM

While our services remain available, we’re investigating issues being experienced by a third party provider. We apologise for any inconvenience and will post further updates as they become available.

This issue has caused the 7pm Direct Entry batch from yesterday[03/04/2024] to be delayed in processing.

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