Amplitude Status

Resolved Data Processing Delays

Our data processing systems are delayed. This incident started at 05:30 UTC. Current status: a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data. b) Most of our customers are impacted. c) Impacted customers will see delayed metrics for the last 45 minutes. We are investigating the issue and will post an update in an hour or earlier if we identify the issue.

Resolved Web Reporting Downtime

Our query systems are currently experiencing intermittent issues. All reporting is impacted by this outage. The issue started around 1:40 PM PST on Wednesday 2/24. Our ingestion systems are working as expected and we are not losing any data. We are investigating the issue and will post an update after 30 minutes or earlier.

Resolved Data Processing Latency

On Feb 16th, 10:43 AM PST all our customers are experiencing slower data processing than usual. Our web services and data collection endpoints are not affected. We are working on the issue actively and we expect no data loss.

Resolved Data Processing Delays

Our data processing systems are delayed. This incident started at 6:00 AM PST. Current status: a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data. b) All of our customers are impacted. c) Impacted customers will see delayed metrics for the last 30 minutes. We are investigating the issue and will post an update in an hour or earlier if we identify the issue.

Resolved Transformed Event Properties not working properly

We have identified and are working on a fix for transformed event properties not working properly. This issue was first reported around 11 AM PST on 1/14. a) Our ingestion systems are working as expected and we are not losing any data. b) A large number of our customers are impacted. c) Impacted customers will see incorrect transformed event properties while creating/editting charts on Amplitude. We have identified the issue and will post an update after 30 minutes or earlier if we fix the issue.

Resolved Web Reporting Outage

Our query systems are partially down. The issue started around 3:01 PDT/PST on 1/13. a) Our ingestion systems are working as expected and we are not losing any data. b) A large number of our customers are impacted. c) Impacted customers will experience slow loading times or errors when running reports on Amplitude. We are investigating the issue and will post an update after 30 minutes or earlier if we identify the issue.

Resolved Notebooks are not loading

We are currently investigating an issue where some notebooks are not able to load

Resolved Some block filters are not working as expected

Block filters used to block events and properties from being ingested are not currently working for all orgs. We are currently investigating this incident.

Resolved User Activity experiencing a delay of 12+ hours

There is currently an issue where some User Activity streams are behind by 12+ hours. Data still appears to be flowing correctly. We are currently investigating the issue.

Resolved Data Processing Delays

Our data processing systems are delayed because of instance availability issues. This incident started at 3PM PST. Current status: a) Our ingestion systems are working as expected and we are not losing data. Our processing systems are not processing some of the newly ingested data. b) All of our customers are impacted. c) Some of the realtime data (sdk, httpapi) is delayed by upto 60min and some batch data (/batch, vacuum) is delayed by upto 150min. Impacted customers will see delayed metrics for the last 1 - 2.5 hours. Will post an update in an hour or earlier.