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0 incidents in the last 7 days
0 incidents in the last 30 days
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Last known issue: 5 months ago
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Resolved Incident @ ASPEX Datacenter
We are currently experiencing a problem on our infrastructure which might impact end users. Our engineering team is investigating the issue and working on a solution. We will keep you updated as soon as we have more information. Thank you for your understanding The ASPEX team
Resolved Incident @ Aspex Datacenter
We are currently experiencing a problem on our network infrastructure which might impact end users. Our engineering team is investigating the issue and working on a solution. We will keep you updated as soon as we have more information. Thank you for your understanding The ASPEX team
Resolved Disconnections from Citrix servers
At around 9:45 a portion of citrix users experienced a disconnect from the servers. The issue is resolved at this time and users can reconnect and should be able to log back into their existing session. Aspex is currently monitoring the situation with our network provider.
Resolved Symantec Email Security issue with sending mails
Due to an issue with the Symantec Email Security system of one of our email providers some mails sent from hosted applications might not be deliverable. Our third party provider is currently investigating the issue.
Resolved Continuïteit dienstverlening
Beste Klant, Beste Partner, Wij begrijpen dat, gezien de huidige crisis, u en uw medewerkers vragen hebben. Wij willen u echter verzekeren dat onze diensten op geen enkel moment in gedrang komen. Zowel onze private als public cloud klanten kunnen gerust zijn dat onze dienstverlening 24/7 operationeel blijft. Onze prioriteiten zijn de gezondheid van onze medewerkers die vandaag thuiswerken en het waarborgen van de kwaliteit van onze dienstverlening. We zijn ervan overtuigd dat we hier samen sterker uit zullen komen. Als u op dit moment nog op zoek bent naar manieren om veilig thuis te werken, kunnen wij u zeker te woord staan en kan u uw accountmanager contacteren. Vriendelijke groeten, Tony Sleeckx
Resolved Citrix License Warning
It is possible for some end users to receive a notification regarding the Citrix licensing. We are currently working on this issue and try to resolve this alert as soon as possible. After pressing the 'Ok' button, your application should start without any further problems.
Resolved Citrix License Warning
It is possible for some end users to receive a notification regarding the Citrix licensing. We are currently working on this issue and try to resolve this alert as soon as possible. After pressing the 'Ok' button, your application should start without any further problems.
Resolved Temporary phone number for Support
Due to technical problems Aspex Support will not be available on the normal number (03 201 70 07) You can contact support via email or chat, and on the number 03 304 41 90 The issue should be resolved around 11:00
Resolved Problems starting Citrix applications
Users might experience issues when connecting to a citrix application
Resolved Azure West Europe: storage issue
A subset of customers using storage in the Azure Region West Europe may experience issues with services that are dependent of storage. Engineers of Microsoft are rolling the fix and are monitoring the service healt to see if it is successful for all customers. You can follow up the issues via the azure status page: https://status.azure.com/en-us/status
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