Outage in Blackbaud

Active Issue Alert – Raiser's Edge NXT - 000526076

Resolved Minor
April 24, 2024 - Started 11 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge NXT
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/25/2024 12:13AM

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 11 days ago - at 04/24/2024 06:03PM

We have identified an issue impacting a subset of our RENXT customers. Users may experience a delay in refresh times for features within NXT Lists or Reporting. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 11 days ago - at 04/24/2024 05:28PM

We have identified an issue impacting a subset of our RENXT customers. Users may experience a delay in refresh times for features within NXT Lists or Reporting. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 11 days ago - at 04/24/2024 04:55PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 11 days ago - at 04/24/2024 04:12PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 11 days ago - at 04/24/2024 03:40PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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