Number of Incidents
6 outages
Since last incident
4 days
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Minor · 4 days ago · lasted about 2 hours
We are experiencing issue with contact import for files greater than 5MB.
Minor · 6 days ago · lasted about 1 hour
Issue while creating or deleting list
We are observing issue while to deleting the lists or create a new one. When try to delete a list, the list is coming back and get an error message when creating a list. Our team is actively working on this, we will keep you posted.
Major · 6 days ago · lasted about 3 hours
No incoming emails in Conversations
We are observing issues with email integration in Conversations. The clients will notice that there are no incoming emails in Brevo. Our team is actively working on mitigating this issue. We apologise for the disruption.
Minor · 10 days ago · lasted about 5 hours
Outbound email delivery processing
We have observed some issue with one of our data centre which have affected our email delivery and also caused processing issue on SMTP(sendinblue.com) relay for Europe region and few API emails were also affected. Our team is actively working on mitigating this issue, rest assured, we are taking all necessary measures to address this and ensure smooth mail delivery. Thank you for your cooperation
Minor · 12 days ago · lasted about 1 hour
Outbound SMS campaign are not getting processed
We are currently facing service disruption on our platform which are impacting SMS campaign. We are working on resolving the issue at the earliest and will get back to you soon on this. Apologies for the inconvenience.
Minor · 12 days ago · lasted about 1 hour
Outbound webhook processing issue
We are currently experiencing an issue with our webhook service. It seems that webhook processing is delayed on our end. This delay has the potential to affect client services that depend on webhook data and our automation processes. Our team is actively investigating to identify the root cause of this problem.
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