Is CartHook Down?

CartHook status is operational

Monitor CartHook and all your critical third-party official status pages in one place - Learn more

Never miss outages in CartHook again

IsDown continuously monitor the official CartHook status page for ongoing outages. Check the stats for the latest 30 days and a list of the last CartHook outages.

Stats for CartHook outages in the last 30 days

Number of Outages

0

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

457 days

Users reports for CartHook in the last 12 hours

Need to monitor CartHook outages?

Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CartHook, and never miss an outage again.

Get access to historical data and CartHook's lastest outages

Minor · over 1 year ago · lasted 26 days

Analytics Outage

We're currently experiencing some issues with analytics in CartHook Post Purchase Offers. The team is aware of the issue, and is currently in the process of fixing it.

Minor · over 1 year ago · lasted 4 months

CartHook Post Purchase Offers Data Outage (AWS Issue)

Due to the AWS outages that occurred on Tuesday, December 7th, Shopify data for products, orders and stores was not received for approximately 24 hours. Our engineering team has resolved new data moving forward, however we are still working on a plan to retrieve data for the missing time period.

Major · over 1 year ago · lasted 4 months

AWS Outage

A global AWS outage issue is affecting CartHook apps.

Minor · over 2 years ago · lasted about 1 year

Carthook checkout: order dispatch issue

On 02/23/2021 we experienced a malfunction of our order dispatch mechanism. This mechanism sends abandoned Carthook orders into Shopify. It was caused due to unforeseen modifications on the Shopify cart page. We have identified the issue and our systems are back to normal. We are backfilling the missed orders and you should see all your orders in Shopify in the next few hours.

Minor · over 2 years ago · lasted about 1 year

Checkout redirect not working

We experienced a certificate expiration issue on our gcheck.carthook.com domain/checkpoint which was going on for 20 minutes. This checkpoint is used to verify if our systems are operational and gives the go-ahead for our tag funnels redirect from Shopify’s cart page to our checkout. Due to the expired certificate, we stopped redirecting and shoppers were taken to Shopify's checkout page. The issue is fixed and all precautions to prevent another occurrence have been made.

Minor · over 2 years ago · lasted about 1 year

Shopify API Outage

Shopify is having an API issue affecting their merchants, including CartHook checkout orders syncing into Shopify. Shopify is currently investigating the matter.

Sign up to see more details and history of CartHook outages.

Minor · over 2 years ago · lasted over 1 year

Scheduled Maintenance Completed

Scheduled maintenance is completed. Tag funnel traffic will begin to route through the CartHook checkout. Product funnels are not impacted. Engineers are monitoring to ensure a full recovery of our systems.

Minor · over 2 years ago · lasted over 1 year

Scheduled Maintenance

Scheduled maintenance has begun. Tag funnel traffic will begin to route through the Shopify checkout. Product funnels are not impacted.

Monitor CartHook and all its components

Get notified only when an outage impacts a certain component.

Get CartHook outage notifications where you need it the most

The data and notifications you need, in the tools you already use.

Need to monitor CartHook outages?

Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CartHook, and never miss an outage again.

Frequently Asked Questions

Is CartHook down right now? What is CartHook current status?
CartHook seems to be up and running. We've updated the status 2 minutes ago.
Was CartHook down today?
CartHook is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with CartHook, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with CartHook and need support?
CartHook outage? How can I monitor CartHook?
Why use IsDown instead of CartHook status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2500 services available