Number of Incidents
5 outages
Since last incident
4 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1.
Minor · 3 days ago · lasted about 7 hours
INC169848 - Possible 2-Step Verification SMS Delays
Central 1 has been informed by our 2 step verification service provider's that they are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. TeleSign is investigating this incident and we will provide updates as we receive them. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Minor · 18 days ago · lasted about 7 hours
Central 1 is aware of Network slowness causing sites and services to load slowly. We have initiated an immediate investigation. At this time there is no workaround available. Central 1 is actively investigating and will provide an update by 6:30pm PT / 9:30pm ET. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Minor · 22 days ago · lasted about 2 hours
INC168410 - Interac e-Transfer service interruption
The Central 1 team is actively investigating an Interac e-Transfer outage. We are conducting a thorough analysis of the systems involved and working toward resolving the issue. At this time there is no workaround available. Keeping you informed during this incident is important to us. We’ll share another update with you by 4:30am PT (7:30am ET), or as soon as we have significant developments to report on. Thank you for your patience. We’re working diligently to address the situation.
Minor · 22 days ago · lasted about 1 hour
INC168405 - Possible 2-Step Verification SMS Delays
Central 1 has been informed by our 2 step verification service provider that they are currently experiencing instability on their platform which could cause some delays in delivery. TeleSign is investigating this incident and we will provide an updates as we receive them. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Minor · 24 days ago · lasted about 3 hours
INC168317 – Some credit union’s “My Accounts” page, account balances are not displaying
The Central 1 team is actively investigating account balance issue to identify the root cause and assess the impact. We are conducting a thorough analysis of the systems involved and working toward resolving the issue. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Minor · about 1 month ago · lasted about 3 hours
INC167857- 2-Step Verification SMS Delays
Central 1 has been informed by our 2 step verification service provider that they are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. TeleSign is investigating this incident and we will provide updates as we receive them. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”
“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”
The data and notifications you need, in the tools you already use.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?