Central 1

Is Central 1 Critical/High Priority Incident Alert Down? Central 1 Critical/High Priority Incident Alert status is operational

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Stats for Central 1 Critical/High Priority Incident Alert official incidents in the last 30 days

Number of Incidents

5 outages

Since last incident

4 days

Users reports for Central 1 Critical/High Priority Incident Alert in the last 12 hours

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Stay on top of Central 1 Critical/High Priority Incident Alert's current and past outages

Central 1 Critical/High Priority Incident Alert outages in the last 30 days per day

Minor · 3 days ago · lasted about 7 hours

INC169848 - Possible 2-Step Verification SMS Delays

Central 1 has been informed by our 2 step verification service provider's that they are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. TeleSign is investigating this incident and we will provide updates as we receive them. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Minor · 18 days ago · lasted about 7 hours

INC168701 - Network slowness

Central 1 is aware of Network slowness causing sites and services to load slowly. We have initiated an immediate investigation. At this time there is no workaround available. Central 1 is actively investigating and will provide an update by 6:30pm PT / 9:30pm ET. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

Minor · 22 days ago · lasted about 2 hours

INC168410 - Interac e-Transfer service interruption

The Central 1 team is actively investigating an Interac e-Transfer outage. We are conducting a thorough analysis of the systems involved and working toward resolving the issue. At this time there is no workaround available. Keeping you informed during this incident is important to us. We’ll share another update with you by 4:30am PT (7:30am ET), or as soon as we have significant developments to report on. Thank you for your patience. We’re working diligently to address the situation.

Minor · 22 days ago · lasted about 1 hour

INC168405 - Possible 2-Step Verification SMS Delays

Central 1 has been informed by our 2 step verification service provider that they are currently experiencing instability on their platform which could cause some delays in delivery. TeleSign is investigating this incident and we will provide an updates as we receive them. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Minor · 24 days ago · lasted about 3 hours

INC168317 – Some credit union’s “My Accounts” page, account balances are not displaying

The Central 1 team is actively investigating account balance issue to identify the root cause and assess the impact. We are conducting a thorough analysis of the systems involved and working toward resolving the issue. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Minor · about 1 month ago · lasted about 3 hours

INC167857- 2-Step Verification SMS Delays

Central 1 has been informed by our 2 step verification service provider that they are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. TeleSign is investigating this incident and we will provide updates as we receive them. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

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Frequently Asked Questions

Is Central 1 Critical/High Priority Incident Alert down right now? What is Central 1 current status?
Central 1 seems to be having an outage. Check more details on the top of the page.
Was Central 1 Critical/High Priority Incident Alert down today?
Central 1 seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with Central 1, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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