This chart provides user-reported problems for Central 1 Critical/High Priority Incident Alert in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Central 1 Critical/High Priority Incident Alert status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Central 1 Critical/High Priority Incident Alert outages.
Major Resolved · 20 days ago · lasted about 5 hours
Alert! - RESOLVED: Toronto Data Center Degraded Service | INC153997
The Secure Site (www.secure.central1.com) is currently unavailable. Technical support is investigating. We will provide an update by 12:15 p.m. PT (3:30 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, press 1
Major Resolved · 24 days ago · lasted about 21 hours
Alert! - INC153775 - RSA Service Slowness Impacts to Online Banking
Please note that we are currently experiencing an intermittent service issue with clients where Increased Authentication/2SV login may be latent. In Forge 2, this is also causing intermittent issues with the left Nav loading and transactional 2SV failing. We are actively investigating and an update will be provided by or before 11:30 a.m. PT (2:30 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, option 2
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Minor Resolved · 27 days ago · lasted about 7 hours
Alert! INC153691 – RSA Service Slowness Impacts to Online Banking
Please note that we are currently experiencing an intermittent service issue with clients where Increased Authentication/2SV login may be latent. In Forge 2, this is also causing intermittent issues with the left Nav loading and transactional 2SV failing. Central 1 is completing a reboot of our RSA services. We are actively investigating and an update will be provided by or before 11:30 a.m. PT (2:30 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, option 2
Minor Resolved · about 1 month ago · lasted about 3 hours
Alert! - INC153333 - Unable to access Android App due to Certificate Verification Error
Please be advised that Android App users currently cannot access the mobile app and will see a pop-up message saying "Your connection is not secure. Certificate transparency failed". We are actively investigating and an update will be provided by or before 7:00 am P.T. (10:00 am E.T.) Central 1 - [email protected] - 1.888.889.7878, option 2
Minor Resolved · about 1 month ago · lasted about 7 hours
Alert! - INC153202 OpenText Workflows Delays
Please note that E-Studio/TeamSite 20. is currently experiencing delays on the workflows publishing system. OpenText is actively investigating on resolving the delays. We will provide an update by 12 p.m. PT (3 p.m. ET) or sooner if service is restored Central 1 - [email protected] - 1.888.889.7878, option 2
Minor Resolved · about 1 month ago · lasted about 3 hours
Alert! INC153074 - OAuth/2SV Login Unavailable
Central 1 is aware that OAuth Login is currently down. Members will see a "HOST Timed Out" error. Please note that biometric login is unaffected on mobile app. Technical teams are investigating with high priority. We will provide an update by 2:30 pm PT (5:30 pm ET). Central 1 - [email protected] - [email protected] - 1.888.889.7878
Minor Resolved · about 2 months ago · lasted about 2 hours
Alert! - INC152976 - TeamSite 8.0 Unavailable
Please be advised that TeamSite 8.0 (used for MemberDirect and F2 Online Banking Content updates) was unavailable between 1:30-45pm PT (4:30-45pm ET) Incident has been resolved and there was no impact to production. TeamSite users may need to navigate to their home folder when accessing TeamSite again. This can be done by selecting default -> main -> creditUnions -> province -> ClientName -> WORKAREA -> preview. In resolving the incident, the non-production environments are being rebooted including preview environment. We will provide an update by or before 3 p.m. PT / 6 p.m. ET. Central 1 - [email protected] - 1.888.889.7878, option 2
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