Check the stats and details of the latest Central 1 MemberDirect Business (MDB & BUA) outages and issues
Minor Resolved · 4 months ago · lasted about 16 hours
Please be advised that some members and staff may be unable to access www6.memberdirect.net, bua.memberdirect.net, and business.memberdirect.net. This is because of a DNS block by the Canadian Internet Registration Authority (CIRA). Central1 is communicating with CIRA to resolve the issue as soon as possible. An update will be provided by 5 p.m. PT (8 p.m. ET). Central 1 - [email protected] - [email protected] - 1.888.889.7878
Major Resolved · 4 months ago · lasted 6 minutes
Please be advised that from approximately 2:53pm PT (5:53pm ET) Wires have been unavailable via PaymentStream Direct, and MemberDirect Business. Technical teams are engaged. Central 1 - [email protected] - [email protected] - 1.888.889.7878
Major Resolved · 5 months ago · lasted about 4 hours
Good Morning, We are aware of a nationwide Rogers Wireless Network outage that is affecting many Rogers customers at this time. Please be aware that our Support line is working, and we are able to receive calls at this time, however we are at reduced capacity as we have some staff that cannot access the internet from their location. If you need urgent support, please contact us via phone at 888.889.7878 per routine process. if your matter is not critical, we ask that you communicate to us via email at this time to the appropriate support address (listed below) and we will engage in priority sequence. We will share updates throughout the day as we have them. Central 1 - [email protected] - [email protected] - 1.888.889.7878
Major Resolved · 7 months ago · lasted less than a minute
Please note that we are currently experiencing a MemberDirect Business Service (MDB and BUA) interruption. Business online banking login pages are not loading or are extremely slow and timing out. The incident began at 12:25 p.m. PT (3:25 p.m. ET). Central 1 is actively investigating and we will provide an update by 1:30 p.m. PT (4:30 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, option 2
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