Minor · 4 months ago · lasted about 1 hour
PS AFT is currently not loading and in some cases PaymentStream Direct is being slow to load. Technical Support teams are investigating. We will provide an update by 8 a.m. PT (11 a.m. ET) Central 1 - Support@central1.com - 1.888.889.7878, press 1
Minor · 4 months ago · lasted 1 day
*** THIS NOTICE IS TARGETED TO THOSE ORGANIZATIONS THAT SUBSCRIBE TO THE WIRES DATA EXTRACT FILES *** Due to technical issues with the process that creates the Wires Data Extract files, the PSWD0518 and PSWR0518 files will be delayed. We are unable to deliver the files this evening. Technical support staff are investigating the matter and the intention is to have a resolution by the end of business tomorrow, May 19. This will allow us to create the delayed 0518 files in addition to the 0519 files normally scheduled for tomorrow evening. The files will not be combined. An update on this matter will be provided by 11 a.m. PT, May 19 (2 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Minor · 4 months ago · lasted 34 minutes
Please be advised that Digital Banking Core Release 691 is being rolled back due to a technical issue found post release. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Major · 7 months ago · lasted about 5 hours
The Secure Site (www.secure.central1.com) is currently unavailable. Technical support is investigating. We will provide an update by 12:15 p.m. PT (3:30 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Major · 11 months ago · lasted 26 minutes
Please note that Central 1 is currently experiencing a network outage in the Vancouver Data Center (VAHC) due to a power outage. Teams are currently working on recovering the power. Multiple online banking services (MemberDirect and Forge 2) are affected and also, Secure Site and PaymentStream Direct applications. An update will be provided by or before 12:30 a.m. PT (3:30 a.m. ET). Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Major · about 1 year ago · lasted 6 minutes
Please be advised that from approximately 2:53pm PT (5:53pm ET) Wires have been unavailable via PaymentStream Direct, and MemberDirect Business. Technical teams are engaged. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
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