Central 1

Is Central 1 PaymentStream™ Direct Down?

Central 1 PaymentStream™ Direct status is operational

IsDown is monitoring Central 1's official status page in real time.

Stats for Central 1 PaymentStream™ Direct official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

119 days

Users reports for Central 1 PaymentStream™ Direct in the last 12 hours

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Monitor and keep track of Central 1 PaymentStream™ Direct's current and past outages

Minor · 4 months ago · lasted about 1 hour

Alert! - INC160057 - PaymentStream Direct AFT Not Loading

PS AFT is currently not loading and in some cases PaymentStream Direct is being slow to load. Technical Support teams are investigating. We will provide an update by 8 a.m. PT (11 a.m. ET) Central 1 - Support@central1.com - 1.888.889.7878, press 1

Minor · 4 months ago · lasted 1 day

Alert! - INC159661 - Wires Data Extract Files Delayed

*** THIS NOTICE IS TARGETED TO THOSE ORGANIZATIONS THAT SUBSCRIBE TO THE WIRES DATA EXTRACT FILES *** Due to technical issues with the process that creates the Wires Data Extract files, the PSWD0518 and PSWR0518 files will be delayed. We are unable to deliver the files this evening. Technical support staff are investigating the matter and the intention is to have a resolution by the end of business tomorrow, May 19. This will allow us to create the delayed 0518 files in addition to the 0519 files normally scheduled for tomorrow evening. The files will not be combined. An update on this matter will be provided by 11 a.m. PT, May 19 (2 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1

Minor · 4 months ago · lasted 34 minutes

Alert! - INC159604 - Rollback of Digital Banking Core Release 691

Please be advised that Digital Banking Core Release 691 is being rolled back due to a technical issue found post release. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Major · 7 months ago · lasted about 5 hours

Alert! - RESOLVED: Toronto Data Center Degraded Service | INC153997

The Secure Site (www.secure.central1.com) is currently unavailable. Technical support is investigating. We will provide an update by 12:15 p.m. PT (3:30 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1

Major · 11 months ago · lasted 26 minutes

Alert! - INC150402 - Vancouver Data Center (VAHC) power outage causing network problems

Please note that Central 1 is currently experiencing a network outage in the Vancouver Data Center (VAHC) due to a power outage. Teams are currently working on recovering the power. Multiple online banking services (MemberDirect and Forge 2) are affected and also, Secure Site and PaymentStream Direct applications. An update will be provided by or before 12:30 a.m. PT (3:30 a.m. ET). Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Major · about 1 year ago · lasted 6 minutes

Alert! - INC147160 - Wires Outage

Please be advised that from approximately 2:53pm PT (5:53pm ET) Wires have been unavailable via PaymentStream Direct, and MemberDirect Business. Technical teams are engaged. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

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Frequently Asked Questions

Is Central 1 PaymentStream™ Direct down right now? What is Central 1 current status?
Central 1 seems to be up and running. We've updated the status 43 minutes ago.
Was Central 1 PaymentStream™ Direct down today?
Central 1 is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Central 1, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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