Resolved Maintenance on order processing
We will perform scheduled maintenance on our order database. During this time, order and revenue information will be unavailable. Order connections cannot be created or modified during this time. Shipping and status updates will be delayed until maintenance is complete. We expect this to take around 60 minutes.
Resolved Disruption in processing item rules
We are seeing increased error rates processing item rules. We are currently investigating the cause. Existing feeds will remain available but might not be updated.
Resolved Technical problems with our phone
At the moment our phone provider is experiencing a technical issue. As a consequence we're not able to pick up incoming calls. Aircall, our phone provider, has identified this issue. Background information can be found by following the incident at https://status.aircall.io/. For all your urgent Channable-related questions, please contact us by email at [email protected]
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