Is Channable Down?
Channable status is operational
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IsDown continuously monitor the official Channable status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Channable outages.
Stats for Channable outages in the last 30 days
Number of Outages
1
Average Downtime
1321 mins
Total Downtime
1321 mins
Since last incident
24 days
Users reports for Channable in the last 12 hours
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Get access to historical data and Channable's lastest outages
Minor · 24 days ago · lasted about 22 hours
Degraded performance for background jobs
We have identified an issue which is causing background processing in the Channable application to run slower than normal. While this incident is ongoing imports and exports in the Channable application may be slow to execute or show a red 'failed' status. Order processing and repricer operations are unaffected. We are investigating this situation.
Minor · about 1 month ago · lasted about 21 hours
Increased response duration for stored feeds
Due to an incident at one of our vendors we are seeing degraded performance while fetching exported feeds from files.channable.com. While this incident is ongoing feeds may take a longer-than-normal time to download from files.channable.com or may occasionally time out. If this happens retrying should resolve this issue. We are continuing to monitor this situation.
Minor · about 1 month ago · lasted about 3 hours
Technical problems with phones and support emails
An local internet outage is currently preventing our support from taking calls. We are investigating the issue. Phone support is currently less available and response time on emails may be higher than usual.
Minor · about 2 months ago · lasted about 3 hours
Increased Error Rate for Google Shopping APIs
This afternoon, we observed an increase in failed API exports for Google Shopping. If an export has failed, this means we were unable to create or update product listings for Google Shopping. Orders and Ads are unaffected. We are working with Google to investigate the issue.
Minor · 3 months ago · lasted about 5 hours
Arise/Miravia: issue with running the API exporter
We have noticed an increase in failed API exports to Miravia/Arise. This means that at the moment we cannot create and/or update product listings on Miravia/Arise. Orders and fulfillment are at the moment unaffected by this. Currently, we are investigating this issue, and we are in close contact with Miravia/Arise about this.
Minor · 3 months ago · lasted about 1 hour
OTTO: issue with orders and product updates
We have noticed an increase in errors when trying to get orders from OTTO, or to send product updates. This means that orders are likely not being retrieved from OTTO and sent to your eCommerce platform, and we cannot send fulfillment and product updates to OTTO. The API export is not affected, so you can still create and update product listings. We are investigating the issue, and we have contacted OTTO about this.
Minor · 4 months ago · lasted about 17 hours
Google Ads experiencing Issues
We have noticed an increase in failed requests for our Google Ads integration. Google have reported that a fix is being investigated. We will continue to monitor the situation.
Minor · 6 months ago · lasted about 20 hours
Errors when retrieving Amazon Orders
We are experiencing an increasing number of errors when retrieving orders from Amazon.
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Frequently Asked Questions
- Is Channable down right now? What is Channable current status?
- Channable seems to be up and running. We've updated the status less than a minute ago.
- Was Channable down today?
- Channable is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Channable, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Channable and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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