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Check the stats and details of the latest Channable outages and issues
Minor Resolved · 3 days ago · lasted about 20 hours
We are experiencing an increasing number of errors when retrieving orders from Amazon.
Minor Resolved · 24 days ago · lasted about 3 hours
The software used to handle incoming phone calls to our support department is experiencing problems. We are thus not able to receive phone calls as of this moment.
Minor Resolved · 25 days ago · lasted about 13 hours
Since about 18:30 CET we have been experiencing an increased error rate in Google Ads API errors. Affected ads generators will fail to update and show a red "Failed" indicator in the Channable app. As a precaution we have paused Google Ads operations while we investigate.
Minor Resolved · 30 days ago · lasted about 5 hours
We are currently investigating this issue.
Minor Resolved · 2 months ago · lasted 3 days
Delayed Updates for Amazon APIs
This afternoon, Amazon Marketplace Web Service APIs were reported to be experiencing an increased error rate. This can result in delayed updates for Amazon APIs in Channable. We are monitoring the status of this issue as Amazon continues their investigation.
Minor Resolved · 3 months ago · lasted about 5 hours
Issues with connecting to ebay
We have identified an issue with refreshing the ebay tokens which are necessary to make any request to the ebay api. We are currently investigating. If your ebay api is failing try to refresh the connection manually from the connection view and run the api again.
Minor Resolved · 3 months ago · lasted 24 minutes
Tool is inaccessible right now
Our application is currently not accessible All backend automation is still running (i.e. exports & order connections), we are currently investigating which exact parts of the tool are affected.
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