Is Channable Down?

Channable status is operational

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IsDown continuously monitor the official Channable status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Channable outages.

Stats for Channable outages in the last 30 days

Number of Outages

1

Average Downtime

1321 mins

Total Downtime

1321 mins

Since last incident

24 days

Users reports for Channable in the last 12 hours

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Get access to historical data and Channable's lastest outages

Minor · 24 days ago · lasted about 22 hours

Degraded performance for background jobs

We have identified an issue which is causing background processing in the Channable application to run slower than normal. While this incident is ongoing imports and exports in the Channable application may be slow to execute or show a red 'failed' status. Order processing and repricer operations are unaffected. We are investigating this situation.

Minor · about 1 month ago · lasted about 21 hours

Increased response duration for stored feeds

Due to an incident at one of our vendors we are seeing degraded performance while fetching exported feeds from files.channable.com. While this incident is ongoing feeds may take a longer-than-normal time to download from files.channable.com or may occasionally time out. If this happens retrying should resolve this issue. We are continuing to monitor this situation.

Minor · about 1 month ago · lasted about 3 hours

Technical problems with phones and support emails

An local internet outage is currently preventing our support from taking calls. We are investigating the issue. Phone support is currently less available and response time on emails may be higher than usual.

Minor · about 2 months ago · lasted about 3 hours

Increased Error Rate for Google Shopping APIs

This afternoon, we observed an increase in failed API exports for Google Shopping. If an export has failed, this means we were unable to create or update product listings for Google Shopping. Orders and Ads are unaffected. We are working with Google to investigate the issue.

Minor · 3 months ago · lasted about 5 hours

Arise/Miravia: issue with running the API exporter

We have noticed an increase in failed API exports to Miravia/Arise. This means that at the moment we cannot create and/or update product listings on Miravia/Arise. Orders and fulfillment are at the moment unaffected by this. Currently, we are investigating this issue, and we are in close contact with Miravia/Arise about this.

Minor · 3 months ago · lasted about 1 hour

OTTO: issue with orders and product updates

We have noticed an increase in errors when trying to get orders from OTTO, or to send product updates. This means that orders are likely not being retrieved from OTTO and sent to your eCommerce platform, and we cannot send fulfillment and product updates to OTTO. The API export is not affected, so you can still create and update product listings. We are investigating the issue, and we have contacted OTTO about this.

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Minor · 4 months ago · lasted about 17 hours

Google Ads experiencing Issues

We have noticed an increase in failed requests for our Google Ads integration. Google have reported that a fix is being investigated. We will continue to monitor the situation.

Minor · 6 months ago · lasted about 20 hours

Errors when retrieving Amazon Orders

We are experiencing an increasing number of errors when retrieving orders from Amazon.

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Frequently Asked Questions

Is Channable down right now? What is Channable current status?
Channable seems to be up and running. We've updated the status less than a minute ago.
Was Channable down today?
Channable is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Channable, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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