Is CommCare HQ Down?
CommCare HQ status is operational
Monitor CommCare HQ and all third-party official status pages in one place
IsDown continuously monitor the official CommCare HQ status page for ongoing outages. Check the stats for the latest 30 days and a list of the last CommCare HQ outages.
Stats for CommCare HQ outages in the last 30 days
Number of Outages
2
Average Downtime
48 mins
Total Downtime
97 mins
Since last incident
3 days
Users reports for CommCare HQ in the last 12 hours
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Get access to historical data and CommCare HQ's lastest outages
Major · 3 days ago · lasted about 1 hour
Outage on india.commcarehq.org
Dear Users, CommCare India is currently experiencing issues where CommCare is not accessible. Our engineering team is addressing this as our highest priority. Thank you for your patience. We will update this message in 15 minutes.
Minor · 10 days ago · lasted about 1 hour
Users are unable to navigate certain pages on www.commcarehq.org and india.commcarehq.org
Dear users, We are facing an issue on www.commcarehq.org and india.commcarehq.org, where users are unable to navigate certain pages or tabs in the main menu from the saved reports page and the case data page. Our developers are actively working on implementing a solution and we will provide an update in the next 15 minutes regarding the status of the service. We apologise for any inconvenience this may be causing to you and your team.
Minor · about 1 month ago · lasted about 3 hours
Degraded performance affecting Data Exports on www.commcarehq.org
Dear users, We have identified an issue on www.commcarehq.org where users may not be be able to include repeat group data in data exports. Our developers are currently working to implement a solution with high priority. We will post an update on this issue in the next 30 minutes. We apologise for the inconvenience that this is causing.
Minor · about 1 month ago · lasted about 5 hours
Users may be facing degraded performance on www.commcarehq.org
Dear users, You may be experiencing slowness when navigating through www.commcarehq.org which is a result of the outage we had experienced earlier today. Our development team is currently investigating the issue and we hope to implement a solution soon. Thank you for your patience and understanding as we work to resolve this.
Major · about 1 month ago · lasted 28 minutes
Outage on www.commcarehq.org
Dear users, Our developers are currently investigating an outage on CommCare HQ, where users are not able to access project spaces and may be faced with a blue, ongoing maintenance screen. We will provide an update in the next 15 minutes.
Minor · about 2 months ago · lasted 12 minutes
Users are unable to export project report data to excel on india.commcarehq.org
Dear users, We are facing an issue on india.commcarehq.org, where users are unable to download project reports via the Export to Excel tool. Our developers are actively working on implementing a solution and we will provide an update in the next 15 minutes regarding the status of the service. We apologise for any inconvenience this may be causing to you and your team.
Minor · 2 months ago · lasted 20 minutes
Users are unable to export project report data to excel on india.commcarehq.org
Dear users, We are facing an issue on india.commcarehq.org, where users are unable to download project reports via the Export to Excel tool. Our developers are actively working on implementing a solution and we will provide an update in the next 15 minutes regarding the status of the service. We apologise for any inconvenience this may be causing to you and your team.
Minor · 3 months ago · lasted about 2 hours
Degraded performance affecting Data Exports on www.commcarehq.org
Dear users, We have identified an issue on www.commcarehq.org where users may not be be able to include repeat group data in data exports. Our developers are currently working to implement a solution with high priority. We will post an update on this issue in the next 30 minutes. We apologise for the inconvenience that this is causing.
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Frequently Asked Questions
- Is CommCare HQ down right now? What is CommCare HQ current status?
- CommCare HQ seems to be up and running. We've updated the status 6 minutes ago.
- Was CommCare HQ down today?
- CommCare HQ is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with CommCare HQ, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with CommCare HQ and need support?
-
- Find their support at their official website.
- Find their support contact at their official status page.
- CommCare HQ outage? How can I monitor CommCare HQ?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring CommCare HQ and get alerts in real-time when CommCare HQ has outages.
- Why use IsDown instead of CommCare HQ status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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