Is CommCare HQ Down? Check current status

Check if CommCare HQ is down, official outages, user-reported issues, and outages map.

Current CommCare HQ status

CommCare HQ is working normally

Updated from CommCare HQ official status page a few minutes ago

CommCare HQ not working for you?

CommCare HQ service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
CommCare HQ Outage Map

View CommCare HQ Reports Map

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CommCare HQ recent outages and downtime history

IsDown has tracked 93 incidents since started monitoring CommCare HQ status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official CommCare HQ outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 15, 2025
10:39 PM MST
Major
Outage on www.commcarehq.org
Dear Users, We are currently experiencing a service outage on www.commcarehq.org. Our developmen...
36 minutes
Sep 11, 2025
11:39 PM MST
Major
Web Apps Outage on india.commcarehq.org
Dear User, We’re currently investigating an issue affecting Web Apps on our India server (india.c...
about 2 hours
Jul 02, 2025
03:11 PM MST
Major
Outage on india.commcarehq.org
Dear Users, We are currently experiencing an outage on india.commcarehq.org, affecting all servi...
about 2 hours
Jun 18, 2025
06:14 AM MST
Minor
Degraded performance with Reporting, Data Exports and Bulk Data Editing Tool on CommCare HQ
Dear users, We are currently experiencing an issue on CommCare HQ where the most recent data may...
about 5 hours
Jun 02, 2025
02:29 PM MST
Major
Service interruption on www.commcarehq.org: Unable to add or save questions in Form Builder
Dear Users, We are currently investigating an issue where users are unable to add or save questi...
about 2 hours
May 23, 2025
11:11 AM MST
Minor
Degraded performance affecting data exports, reporting and APIs on www.commcarehq.org
Dear users, Beginning at 16:20 UTC, we have observed temporary degradation in task processing o...
about 6 hours
May 13, 2025
05:33 AM MST
Minor
Degraded performance affecting lookup tables
Dear users, We’re currently investigating an issue affecting Lookup Tables on CommCare HQ. Some ...
about 5 hours
May 12, 2025
12:31 PM MST
Major
Service interruption on www.commcarehq.org: Email functionality currently unavailable
We are currently experiencing an issue beginning at approximately 16:00 UTC where emails triggere...
about 2 hours
May 01, 2025
03:55 AM MST
Minor
Case List Explorer Report Download Issue
Dear users, We’re currently experiencing an issue on both india.commcarehq.org and www.commcareh...
about 2 hours
Apr 22, 2025
03:39 AM MST
Minor
Issue with Syncs and Form Submissions
Dear Users, We’re currently investigating an issue affecting form submissions and syncs with Com...
about 3 hours
Sign up to check more outage history

Be the first to know when CommCare HQ goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about CommCare HQ status

See what users are saying about CommCare HQ issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

CommCare HQ components or services current status

Component Status
india.commcarehq.org OK
www.commcarehq.org OK

Digital platform for data collection, management, and reporting, primarily used in healthcare, featuring APIs, SMS messaging, and tools for data analysis and app development.

Monitoring CommCare HQ since October 2022

Tracking 36 CommCare HQ services and regions

Need help? Try here:
Support at website.
Check their status page.

15 incidents in 2025

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How to monitor the status of CommCare HQ and all your dependencies?

IsDown is a status page aggregator that monitors if CommCare HQ and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when CommCare HQ, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors CommCare HQ?

IsDown monitors CommCare HQ health in almost real-time

Every few minutes we go to the status page of CommCare HQ (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of CommCare HQ's 36 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in CommCare HQ, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from CommCare HQ and other services.

One status page to monitor all your external dependencies

What you get when monitoring CommCare HQ with IsDown

Track CommCare HQ incidents and downtimes by severity

IsDown checks CommCare HQ official status page for major/minor outages or downtimes. A major outage is when CommCare HQ experiences a critical issue that severely affects one or more services/regions. A minor incident is when CommCare HQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a CommCare HQ outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with CommCare HQ

CommCare HQ and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of CommCare HQ outages and downtimes

IsDown collects all information from the outages published in CommCare HQ status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming CommCare HQ maintenance events

CommCare HQ publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the CommCare HQ outages that impact your business

IsDown monitors CommCare HQ and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor CommCare HQ but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor CommCare HQ and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor CommCare HQ and all your external dependencies in real-time

Get notified imediatelly when there's an issue with CommCare HQ or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from CommCare HQ and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with CommCare HQ or other services

Send outage information from CommCare HQ and other services to your tools

IsDown integrates with 20+ tools. Connect the status of CommCare HQ and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from CommCare HQ and other services to your tools

Share CommCare HQ status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is CommCare HQ down?'

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Share CommCare HQ status in your status page

CommCare HQ Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect CommCare HQ outages, IsDown monitors CommCare HQ's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official CommCare HQ status page monitoring with real-time incident details.
Monitor 4,522+ services including CommCare HQ in a single dashboard.
Instant CommCare HQ outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of CommCare HQ official status and user-reported issues.
Maintenance feed for CommCare HQ
Granular alerts filtering by CommCare HQ components and regions.
Start Monitoring CommCare HQ with IsDown

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Frequently Asked Questions

Is CommCare HQ down today?

CommCare HQ isn't down. You can check CommCare HQ status and incident details on the top of the page. IsDown continuously monitors CommCare HQ official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CommCare HQ status?

CommCare HQ is currently operational. You can check CommCare HQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CommCare HQ outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CommCare HQ down today or just slow?

Currently there's no report of CommCare HQ being slow. Check on the top of the page if there are any reported problems by other users.

How are CommCare HQ outages detected?

IsDown monitors the CommCare HQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is CommCare HQ having an outage right now?

CommCare HQ last outage was on October 15, 2025 with the title "Outage on www.commcarehq.org"

How to check if CommCare HQ is down?

Why use IsDown to monitor CommCare HQ instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CommCare HQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring CommCare HQ?

IsDown and DownDetector help users determine if CommCare HQ is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CommCare HQ's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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