Dashlane Paid plans purchase problems reported by users
This chart provides user-reported problems for Dashlane Paid plans purchase in the last 12 hours. It's a collection of user reports from different sources.
Latest Dashlane Paid plans purchase Official Outages
We continuously monitor the official Dashlane Paid plans purchase status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Dashlane Paid plans purchase outages.
Minor Resolved · about 2 months ago · lasted 3 days
Admins on Business Plan Free trail cannot purchase
If you are an admin on a free trial plan trying to purchase Dashlane, you might be experiencing some difficulties. Our engineers are currently investigating this issue, and will soon be fixed. Please contact our support so we can assist you with this situation.
Minor Resolved · 5 months ago · lasted about 5 hours
Issues with Paypal checkout page when purchasing Advanced Plan
We earlier identified an issue with the checkout page for customers purchasing the Advanced Plan using Paypal. Paypal is redirecting to the wrong URL after the payment. Rest assured no charge will take place. Our team is working on a fix to resolve this. Thanks for your patience.
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Minor Resolved · 5 months ago · lasted about 15 hours
Family Plan checkout fields are not loading for some customers
Some customers will have issues when trying to purchase a Family Plan. Currently we do not have a workaround but our engineers are investigating this and working on a fix. Thanks for your patience.
Minor Resolved · 6 months ago · lasted less than a minute
Incident - Slow Response Times on Server
We are experiencing slow response times which may affect login and application load times. Thank you for your patience as our team resolves this.
Minor Resolved · 8 months ago · lasted 2 days
Issue with Family invites being sent
We received some reports where the Family plan invite link is redirecting to the wrong page and members are not able to join the Family plan. Our engineers have started their investigation on this and we will keep you updated.
Minor Resolved · 9 months ago · lasted 8 days
Issues with Automatic Renewals
We have received some support requests mainly from family plan customers saying that their plan did not renew even though they had their auto-renewal option enabled. Our engineers have identified this issue and we are proactively reaching out to customers who are facing this issue.
Minor Resolved · 10 months ago · lasted less than a minute
Incident - Dashlane services partially disrupted
We identified a partial disruption of our services earlier today. Everything should be back to normal now. We're closely monitoring the situation as our services are being restored. The following services may have been impacted: - First-time access to your account from a new device - First-time access to the Web App and the Admin Console * If you are trying to log in from a device where the extension is already installed and was connected in the past, it will remain accessible even if our servers aren't. - Login with Single sign-on (SSO) - Login with Two Factor-Authentication (2FA) - Ability to create new Dashlane accounts - Sync of passwords and data across devices - Sharing of passwords or other data - Password Changer - Paid plans purchase from Dashlane website
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Frequently Asked Questions
- Is Dashlane Paid plans purchase down right now? What is Dashlane current status?
- Dashlane seems to be up and running. We've updated the status 1 minute ago.
- Was Dashlane Paid plans purchase down today?
- Dashlane is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Dashlane, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Dashlane and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Dashlane outage? How can I monitor Dashlane?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Dashlane and get alerts in real-time when Dashlane has outages.
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