We continuously monitor the official Dashlane Single sign-on (SSO) status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Dashlane Single sign-on (SSO) outages.
Minor Resolved · 5 months ago · lasted about 3 hours
Multiple B2B customers have reported failures in their Encryption Service. This is preventing end users from logging into their accounts via SSO. Our teams found the issue with our recent version release and have rolled back to the previous version: v1.3.3. If you are still seeing an error, please reach out to our support team.
Minor Resolved · 5 months ago · lasted 39 minutes
Incident - SSO login issues due to Encryption Service
We identified a partial disruption of our login with SSO due to an issue with the Encryption service. Our engineers have identified this matter and it will be fixed as soon as possible. Thank you for your patience as our team resolves this.
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Minor Resolved · 7 months ago · lasted less than a minute
Incident - Slow Response Times on Server
We are experiencing slow response times which may affect login and application load times. Thank you for your patience as our team resolves this.
Minor Resolved · 7 months ago · lasted less than a minute
Incident - Degraded Performance on Server
The server is experiencing a degraded performance. Some requests may be slow or rejected such as adding a new device, logging in, 2FA, creating an account, and syncing new data.
Minor Resolved · 7 months ago · lasted less than a minute
Incident - Slow Response Times on Server
We are experiencing slow response times which may affect login and application load times. Thank you for your patience as our team resolves this.
Minor Resolved · 9 months ago · lasted about 2 hours
SSO users that are promoted to the Admin role are being locked out during setup
Customers with SSO enabled that are promoted to the Admin role are currently seeing an issue where they become locked out of their account during the setup of the Master Password. Our engineers are currently investigating a fix for this and will have an update shortly.
Minor Resolved · 10 months ago · lasted 5 days
Business Admins unable to generate and save Encryption Service configuration for SSO & SCIM setup
We've identified an issue with admins not being able to generate and save the Encryption Service configuration, which is blocking the initial SSO & SCIM setup. Our team has identified the required fix for this issue and will be deploying it as soon as possible.
User-reported problems for Dashlane Single sign-on (SSO) in the last 12 hours. It's a collection of user reports from different sources.
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