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We're seeing instance failures in one AZ in the N. Virginia AWS region. Customer environments and applications may be impacted by this at the current time. Engine Yard's own cloud.engineyard.com application has been impacted and at this time we are working on restoring service to this application. AWS have yet to official report any issues, but please monitor https://status.aws.amazon.com/ for updates.
Resolved Minor AWS US-West connectivity issues
AWS are reporting internet connectivity issues in both US-West regions (N. California and N. Oregon), which may be impacting the reachablility of customer's applications and environments hosted in those regions. Amazon are currently investigating and working towards resolution, and the latest updates on the status of the issue can be viewed at https://status.aws.amazon.com/.
Resolved Minor AWS operations failing
Amazon are reporting increased API error rates in the US-East-1 (North Virginia) region. Please hold off from making any infrastructure level changes to environments hosted in this region (instance restart, creation and termination) at this time. If you see any issues with your environments or applications please open a ticket.
Resolved Minor Support portal sign-in issues
We are currently investigating issues with signing into our support portal https://support.cloud.engineyard.com/, as well as the failure to submit tickets via the "File a Ticket" functionality in the Engine Yard dashboard. On-going tickets can still be updated by replying to their corresponding email threads, but should you wish to raise a new ticket please contact us via the #engineyard IRC channel on irc.libera.chat (https://web.libera.chat/?nick=EYGuest%7C?#engineyard) or call us (+1-866-518-9273).
Resolved Minor Let's Encrypt root certificate expiry
The expiry of the Let's Encrypt DST Root CA X3 certificate is causing failures for calls to servers running Let's Encrypt SSLs from client instances running the stable-v5 stack or lower. For more information and details of how to fix, please see this guide.
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