Is Engine Yard Down?

Engine Yard status is operational

Are you having problems?

Users are not reporting problems in Engine Yard

Never miss outages in Engine Yard and all third-party dependencies

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Engine Yard problems reported by users

This chart provides user-reported problems for Engine Yard in the last 12 hours. It's a collection of user reports from different sources.

Latest Engine Yard Outages

We continuously monitor the official Engine Yard status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Engine Yard outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
252 Days since last incident

Minor Resolved · 8 months ago · lasted about 1 hour

Failure at running Chef

We Identified a problem on our backend and we are currently working on this matter.

Minor Resolved · about 1 year ago · lasted 3 months

AWS US-East-1 (N. Virginia) AZ issues impacting instances including EY platform instances

We're seeing instance failures in one AZ in the N. Virginia AWS region. Customer environments and applications may be impacted by this at the current time. Engine Yard's own cloud.engineyard.com application has been impacted and at this time we are working on restoring service to this application. AWS have yet to official report any issues, but please monitor https://status.aws.amazon.com/ for updates.

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Minor Resolved · about 1 year ago · lasted 3 months

AWS US-West connectivity issues

AWS are reporting internet connectivity issues in both US-West regions (N. California and N. Oregon), which may be impacting the reachablility of customer's applications and environments hosted in those regions. Amazon are currently investigating and working towards resolution, and the latest updates on the status of the issue can be viewed at https://status.aws.amazon.com/.

Minor Resolved · about 1 year ago · lasted 4 months

AWS operations failing

Amazon are reporting increased API error rates in the US-East-1 (North Virginia) region. Please hold off from making any infrastructure level changes to environments hosted in this region (instance restart, creation and termination) at this time. If you see any issues with your environments or applications please open a ticket.

Minor Resolved · about 1 year ago · lasted 5 months

Support portal sign-in issues

We are currently investigating issues with signing into our support portal https://support.cloud.engineyard.com/, as well as the failure to submit tickets via the "File a Ticket" functionality in the Engine Yard dashboard. On-going tickets can still be updated by replying to their corresponding email threads, but should you wish to raise a new ticket please contact us via the #engineyard IRC channel on irc.libera.chat (https://web.libera.chat/?nick=EYGuest%7C?#engineyard) or call us (+1-866-518-9273).

Minor Resolved · over 1 year ago · lasted 6 months

Let's Encrypt root certificate expiry

The expiry of the Let's Encrypt DST Root CA X3 certificate is causing failures for calls to servers running Let's Encrypt SSLs from client instances running the stable-v5 stack or lower. For more information and details of how to fix, please see this guide.

Minor Resolved · over 1 year ago · lasted 6 months

Support portal not available

Due to an issue with SSL validations, the EY Support Portal may not be accessible. For urgent issues please call EY Support phone line. Our staff on duty has identified the issue and is investigating a solution.

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Frequently Asked Questions

Is Engine Yard down right now? What is Engine Yard current status?
Engine Yard seems to be up and running. We've updated the status 5 minutes ago.
Was Engine Yard down today?
Engine Yard is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Engine Yard, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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Engine Yard outage? How can I monitor Engine Yard?
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