Is Engine Yard Down?

Engine Yard status is operational

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IsDown continuously monitor the official Engine Yard status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Engine Yard outages.

Stats for Engine Yard outages in the last 30 days

Number of Outages


Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

370 days

Users reports for Engine Yard in the last 12 hours

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Get access to historical data and Engine Yard's lastest outages

Minor · about 1 year ago · lasted about 1 hour

Failure at running Chef

We Identified a problem on our backend and we are currently working on this matter.

Minor · over 1 year ago · lasted 3 months

AWS US-East-1 (N. Virginia) AZ issues impacting instances including EY platform instances

We're seeing instance failures in one AZ in the N. Virginia AWS region. Customer environments and applications may be impacted by this at the current time. Engine Yard's own application has been impacted and at this time we are working on restoring service to this application. AWS have yet to official report any issues, but please monitor for updates.

Minor · over 1 year ago · lasted 3 months

AWS US-West connectivity issues

AWS are reporting internet connectivity issues in both US-West regions (N. California and N. Oregon), which may be impacting the reachablility of customer's applications and environments hosted in those regions. Amazon are currently investigating and working towards resolution, and the latest updates on the status of the issue can be viewed at

Minor · over 1 year ago · lasted 4 months

AWS operations failing

Amazon are reporting increased API error rates in the US-East-1 (North Virginia) region. Please hold off from making any infrastructure level changes to environments hosted in this region (instance restart, creation and termination) at this time. If you see any issues with your environments or applications please open a ticket.

Minor · over 1 year ago · lasted 5 months

Support portal sign-in issues

We are currently investigating issues with signing into our support portal, as well as the failure to submit tickets via the "File a Ticket" functionality in the Engine Yard dashboard. On-going tickets can still be updated by replying to their corresponding email threads, but should you wish to raise a new ticket please contact us via the #engineyard IRC channel on ( or call us (+1-866-518-9273).

Minor · over 1 year ago · lasted 6 months

Let's Encrypt root certificate expiry

The expiry of the Let's Encrypt DST Root CA X3 certificate is causing failures for calls to servers running Let's Encrypt SSLs from client instances running the stable-v5 stack or lower. For more information and details of how to fix, please see this guide.

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Minor · over 1 year ago · lasted 6 months

Support portal not available

Due to an issue with SSL validations, the EY Support Portal may not be accessible. For urgent issues please call EY Support phone line. Our staff on duty has identified the issue and is investigating a solution.

Minor · almost 4 years ago · lasted over 2 years

Inhability to boot and/or configure instances

On August 15, 2019 at 20:45:43 GMT, our monitoring system alerted that a core component of the platform was not responding. This component is responsible of providing information on stack versions and access to Chef recipes used to configure instances. At 20:55:49 GMT our Support Team begun investigating the issue. At 21:00:01 GMT it was identified that the application running this component couldn't connect to the database. At 21:01:47 GMT it was detected that the db instance had restarted itself and was entering recovery mode. At 21:02:48 GMT the component resumed services. At 21:14:42 GMT, after both automatic and manual testing reported no failures, the issue was deemed as solved.

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Frequently Asked Questions

Is Engine Yard down right now? What is Engine Yard current status?
Engine Yard seems to be up and running. We've updated the status 17 minutes ago.
Was Engine Yard down today?
Engine Yard is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Engine Yard, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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