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Fidel

Fidel Status

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: about 1 hour ago

Last known issue: 4 months ago

Latest Incidents

Last 30 days

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Resolved Visa API Elevated Error Rate

We are currently investigating an issue when communicating with Visa APIs. Visa is aware of the issue and is investigating.

Resolved Mastercard Authorisation Transactions Issue

We are currently investigating an issue with Mastercard authorisation transactions. Clearing transactions are not affected and are being processed successfully. We are working with Mastercard in order to fix the issue.

Resolved Elevated Error Rate on Linking Visa Cards

We are currently experiencing an elevated error rate on create card requests for Visa cards. This is caused by an issue on the Visa network and Visa APIs. Visa has identified the issue and is working on resolving it.

Resolved Issue with card linking on some accounts

We identified an issue that caused card linking errors on some accounts in the last 4 hours. A fix is being deployed and the issue should be resolved in the next 15 minutes.

Resolved Mastercard Authorisation Transactions Issue

We are currently investigating an issue with Mastercard authorisation transactions. Clearing transactions are not affected and are being processed successfully. We are working closely with Mastercard in order to fix the issue. More updates soon.

11 months ago Official incident report

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