Is Fidel Down? Check current status

Check if Fidel is down, official outages, user-reported issues, and outages map.

Current Fidel status

Fidel is working normally

Updated from Fidel official status page

Fidel not working for you?

Fidel service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Fidel Outage Map

View Fidel Reports Map

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Fidel recent outages and downtime history

IsDown has tracked 55 incidents since started monitoring Fidel status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Fidel outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Jul 20, 2025
03:00 PM CEST
Minor
Amex Authorization Delays
Impact: Abnormal delay in reception of Amex auth and conse...
5 days
Jul 08, 2025
07:14 PM CEST
Minor
Visa Clearing Delays
Impact:Visa settlement data for transactions dated July 4, 2025 is dela...
14 days
Jun 25, 2025
05:02 PM CEST
Minor
Fidel API is experiencing delays in receiving Visa authorization transactions.
Impact: Abnormal delay in the reception of Visa auths and conseq...
6 days
Jun 25, 2025
12:30 PM CEST
Minor
Fidel API is experiencing delays in receiving Amex authorization transactions.
Impact: Abnormal delay in reception of Amex auth and consequent ...
22 days
Jun 16, 2025
05:03 PM CEST
Minor
Delay in Mastercard Merchant Onboarding
We’ve been informed of an internal issue at Mastercard that is affecting the delivery of merch...
7 days
Oct 29, 2024
02:15 PM CET
Minor
Mastercard Card Enrolment Failures
We are currently experiencing an issue impacting the card enrollment services...
about 5 hours
Oct 29, 2024
06:15 AM CET
Minor
Amex Auth Transactions Delay
  Amex is encountering delivery delays for Authori...
2 days
Aug 23, 2024
03:15 AM CEST
Minor
Visa authorizations delay
Fidel API is experiencing delays in receiving Visa authorization transactions.
7 days
Aug 10, 2024
01:00 AM CEST
Minor
American Express Degraded API Communication
Fidel API is experiencing an issue with American Express (Amex) API Communications. This has r...
3 days
Jun 24, 2024
05:39 PM CEST
Minor
Incomplete Settlement Data from Amex
Fidel API is experiencing an issue where American Express (Amex) is not providing complete car...
28 days
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  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Fidel status

See what users are saying about Fidel issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Fidel components or services current status

Component Status
API OK
Dashboards OK
Documentation OK
Support OK
Website OK

API platform that provides tools for linking payment cards with applications for real-time transaction monitoring and rewards. Features include developer and merchant dashboards, comprehensive documentation, and API reference.

Monitoring Fidel since February 2021

Tracking 10 Fidel services and regions

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5 incidents in 2025

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How to monitor the status of Fidel and all your dependencies?

IsDown is a status page aggregator that monitors if Fidel and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Fidel, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Fidel?

IsDown monitors Fidel health in almost real-time

Every few minutes we go to the status page of Fidel (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Fidel's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Fidel, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Fidel and other services.

One status page to monitor all your external dependencies

What you get when monitoring Fidel with IsDown

Track Fidel incidents and downtimes by severity

IsDown checks Fidel official status page for major/minor outages or downtimes. A major outage is when Fidel experiences a critical issue that severely affects one or more services/regions. A minor incident is when Fidel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Fidel outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Fidel

Fidel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Fidel outages and downtimes

IsDown collects all information from the outages published in Fidel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Fidel outages that impact your business

IsDown monitors Fidel and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Fidel but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Fidel and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Fidel and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Fidel or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Fidel and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Fidel or other services

Send outage information from Fidel and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Fidel and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Fidel and other services to your tools

Share Fidel status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Fidel down?'

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Share Fidel status in your status page

Fidel Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Fidel outages, IsDown monitors Fidel's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Fidel status page monitoring with real-time incident details.
Monitor 4,522+ services including Fidel in a single dashboard.
Instant Fidel outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Fidel official status and user-reported issues.
Maintenance feed for Fidel
Granular alerts filtering by Fidel components and regions.
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Frequently Asked Questions

Is Fidel down today?

Fidel isn't down. You can check Fidel status and incident details on the top of the page. IsDown continuously monitors Fidel official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Fidel status?

Fidel is currently operational. You can check Fidel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Fidel outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Fidel down today or just slow?

Currently there's no report of Fidel being slow. Check on the top of the page if there are any reported problems by other users.

How are Fidel outages detected?

IsDown monitors the Fidel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Fidel having an outage right now?

Fidel last outage was on July 20, 2025 with the title "Amex Authorization Delays"

How to check if Fidel is down?

Why use IsDown to monitor Fidel instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Fidel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Fidel?

IsDown and DownDetector help users determine if Fidel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Fidel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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