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Outage in Freshdesk

Issue With O365 Custom Email Service - Incoming Emails

Resolved Minor
August 11, 2023 - Started over 2 years ago - Lasted about 10 hours

Incident Report

Mailbox from Microsoft Office 365 is facing service degradation with Incoming Emails, further updates can be checked by the customer on their Azure portal - admin - service health. Customers are advised to raise cases with Microsoft Support

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