Check if Grasshopper is down, official outages, user-reported issues, and outages map.
Grasshopper is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Grasshopper status data.
IsDown has tracked 73 incidents since started monitoring Grasshopper status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 08, 2025
02:53 AM EDT
|
Major
We continue to investigate reports from some GoTo Assist Remote Support customers regarding inter...
|
about 11 hours |
Oct 06, 2025
04:40 AM EDT
|
Major
GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training and Openvoice, GoToAssist (Remote Support...
We are actively investigating reports that some GoTo Connect Contact Centre, GoTo Meeting, GoTo W...
|
1 day |
Sep 25, 2025
02:25 PM EDT
|
Major
Our engineers have identified an issue where Call Event Reports API may have stopped receiving no...
|
about 2 hours |
Sep 18, 2025
01:59 PM EDT
|
Major
We are actively investigating reports that some Contact Center – Call Queues and Contact Center –...
|
21 minutes |
Sep 17, 2025
03:03 PM EDT
|
Major
We are actively investigating reports that some GoTo Connect customers may be experiencing issues...
|
about 24 hours |
Aug 24, 2025
11:38 PM EDT
|
Major
We are actively investigating reports that some GoTo Connect VoIP Phones Calls and GoTo Connect c...
|
about 1 hour |
Aug 20, 2025
02:19 PM EDT
|
Major
We are actively investigating reports that some Grasshopper customers may be experiencing loading...
|
about 1 hour |
Aug 20, 2025
01:58 PM EDT
|
Major
We are actively investigating reports that some GoTo Connect customers might be experiencing inco...
|
27 minutes |
Jul 31, 2025
10:54 AM EDT
|
Major
We are aware of reports where a subset of GoTo Connect users have been unable to place/receive ca...
|
20 minutes |
Jul 30, 2025
10:04 AM EDT
|
Major
We are actively investigating reports that some GoToMyPC customers may be experiencing issue with...
|
about 2 hours |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Aaron - My business needs this number and grasshopper is completely down..
Apple - Grasshopper desktop app not loading, mobile app unable to make calls.
User - No texts msgs are loading.
Jessie - The app won't proceed to login.
Nate - My phone number suddenly stopped working and no calls are going through. Their support hasn't reached back out to me in 2 days now. Pretty frustrating that I'll have to switch and get a new number but they're not helping!.
Dennis - Wants me to change my password but WILL NOT accept any! It shows no update. Why isn't it working.
D - Can't login, website times out and I have good internet connection.
Margaret - All calls are dropping 30 second or less into conversation.
William - It is not letting me log-in. .
Brian - phone calls are being classified as being hung up however there was receipt of phone call and customer did not hang up .
Anand - we are not able to connect Grasshopper.
Mary - It's just blank. It shows only white screen..
Mike - Can't sign in or reset password .
IsDown aggregates scheduled maintenances for Grasshopper. Currently, there are 4 more maintenances scheduled.
Scheduled for October 18, 2025 at 02:00 AM EDT · until 07:00 AM EDT
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to ...
Scheduled for November 08, 2025 at 12:00 AM EST · until 02:00 AM EST
We will be undergoing scheduled maintenance during this time.
Scheduled for November 09, 2025 at 12:00 AM EST · until 02:00 AM EST
We will be undergoing scheduled maintenance during this time.
Component | Status |
---|---|
Grasshopper | OK |
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Grasshopper is a virtual phone system designed for entrepreneurs, providing call forwarding, voicemail, and toll-free numbers.
Monitoring Grasshopper since April 2020
25 incidents in 2025
Grasshopper isn't down. You can check Grasshopper status and incident details on the top of the page. IsDown continuously monitors Grasshopper official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Grasshopper is currently operational. You can check Grasshopper status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Grasshopper being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Grasshopper official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Grasshopper last outage was on October 08, 2025 with the title "GoTo Webinar and GoTo Assist Remote Support - Issues Accessing the Application"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Grasshopper and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Grasshopper is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Grasshopper's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Grasshopper with maximum flexibility
IsDown monitors Grasshopper for major outages. A major outage is when Grasshopper experiences a critical issue that severely affects one or more services/regions. When Grasshopper marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Grasshopper status page for minor outages. A minor outage is when Grasshopper experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Grasshopper status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Grasshopper publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Grasshopper and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Grasshopper and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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