Is Guru Down? Guru status is operational
Stats for Guru official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
235 days
Users reports for Guru in the last 12 hours
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Stay on top of Guru's current and past outages
Guru outages in the last 30 days per day
Minor · 8 months ago · lasted 3 days
We're currently experiencing issues with our service and as a result, Guru is currently down. Our team is actively working to identify the root cause and implement a solution. We'll keep you updated here as we continue to investigate. We appreciate your patience and understanding.
Minor · 8 months ago · lasted 1 day
Some data in Guru Analytics feature not populating
We’re aware of an issue with some data in our Analytics feature from recent days not populating, we’re working with our vendor to restore this as quickly as possible. We will post here as soon as there is an update, thank you for your patience in the meantime.
Minor · 8 months ago · lasted about 18 hours
Guru Extension not loading for customers with specific Extension Preferences
Guru's latest extension version (2.106.2791) is currently experiencing some difficulty loading when specific preferences are set. In these cases, users are receiving an "Oops! Something went wrong" error over the extension when they open a Card. This issue only appears when users have "tabbed" selected under the "Multiple Card Display Options" section under "Extension Preferences" menu. Our team is aware of this issue and is actively working to release an updated extension version that resolves this. Workaround: As a workaround, users are encouraged to select "Individual Cards" under the Extension Preferences menu. You can learn how to do this here: https://help.getguru.com/en/articles/4681139-extension-preferences-knowledge-clipper-card-preview-and-more We will update users here as soon as the newest extension version is available in Chrome. This update should be automatic on most browsers. Thank you for your patience as we work to resolve this!
Minor · 11 months ago · lasted 3 days
Guru Analytics experiencing sporadic loading issues
Guru's Analytics feature is currently experiencing sporadic performance issues for some users where it is not loading as expected. We are working to identify the root cause and implement a solution for the users impacted. We will keep you updated here as we continue to investigate. We appreciate your patience and understanding.
Minor · about 1 year ago · lasted about 3 hours
Guru Analytics Feature experiencing issues
Guru's Analytics feature is currently experiencing performance issues where some widgets are not loading as expected. We are working to identify the root cause and implement a solution We will keep you updated here as we continue to investigate. We appreciate your patience and understanding.
Minor · over 1 year ago · lasted 1 minute
Guru Service Disruption - Analytics Pages not Loading
Guru's Analytics pages are currently not loading. We are currently investigating an issue with our vendor regarding those analytics services. As updates are provided by our vendor we will update this incident. Click here to follow along with the status of our 3rd party vendor: https://status.snowflake.com/
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