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Resolved Minor Guru Service Disruption
We're seeing some intermittent performance degradation across Guru services. Our team is working to restore full performance to Guru's services. We'll keep you updated here as we continue to investigate.
Resolved Major Guru service is unavailable
We are currently investigating an outage with the Guru service.
Resolved Major Guru Service Disruption - API outage
We're currently experiencing issues with our services. Our team is actively working to identify the root cause and implement a solution. We'll keep you updated here as we continue to investigate. We appreciate your patience and understanding.
Resolved Minor New Guru teams may have trouble signing in
We have identified a gateway timeout issue that is occurring when a new Guru team is created, preventing a new team creator from accessing their Guru account. This issue is not impacting users with an existing Guru team. Our engineering team is actively working on a resolution, and we will provide an update once this is resolved.
Resolved Minor Guru billing page not loading consistently
Our subscription management provider, Zuora, is experiencing performance issues. Users may have trouble viewing and using the Billing page in Guru. Users are able to access Guru properly across all other services. We will closely monitor this situation and update the status of this incident when we learn more.
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