Is Guru Down?

Guru status is operational

Are you having problems?

Users are not reporting problems in Guru

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Guru problems reported by users

This chart provides user-reported problems for Guru in the last 12 hours. It's a collection of user reports from different sources.

Latest Guru Outages

We continuously monitor the official Guru status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Guru outages and possible affected you.

1 Outages in the last 7 days
1 Outages in the last 30 days
4 Days since last incident

Minor Resolved · 4 days ago · lasted about 18 hours

Guru Extension not loading for customers with specific Extension Preferences

Guru's latest extension version (2.106.2791) is currently experiencing some difficulty loading when specific preferences are set. In these cases, users are receiving an "Oops! Something went wrong" error over the extension when they open a Card. This issue only appears when users have "tabbed" selected under the "Multiple Card Display Options" section under "Extension Preferences" menu. Our team is aware of this issue and is actively working to release an updated extension version that resolves this. Workaround: As a workaround, users are encouraged to select "Individual Cards" under the Extension Preferences menu. You can learn how to do this here: https://help.getguru.com/en/articles/4681139-extension-preferences-knowledge-clipper-card-preview-and-more We will update users here as soon as the newest extension version is available in Chrome. This update should be automatic on most browsers. Thank you for your patience as we work to resolve this!

Minor Resolved · 3 months ago · lasted 3 days

Guru Analytics experiencing sporadic loading issues

Guru's Analytics feature is currently experiencing sporadic performance issues for some users where it is not loading as expected. We are working to identify the root cause and implement a solution for the users impacted. We will keep you updated here as we continue to investigate. We appreciate your patience and understanding.

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Minor Resolved · 6 months ago · lasted about 3 hours

Guru Analytics Feature experiencing issues

Guru's Analytics feature is currently experiencing performance issues where some widgets are not loading as expected. We are working to identify the root cause and implement a solution We will keep you updated here as we continue to investigate. We appreciate your patience and understanding.

Minor Resolved · 8 months ago · lasted 1 minute

Guru Service Disruption - Analytics Pages not Loading

Guru's Analytics pages are currently not loading. We are currently investigating an issue with our vendor regarding those analytics services. As updates are provided by our vendor we will update this incident. Click here to follow along with the status of our 3rd party vendor: https://status.snowflake.com/

Minor Resolved · 11 months ago · lasted 15 days

Guru Service Disruption

We're seeing some intermittent performance degradation across Guru services. Our team is working to restore full performance to Guru's services. We'll keep you updated here as we continue to investigate.

Major Resolved · 11 months ago · lasted 15 days

Guru service is unavailable

We are currently investigating an outage with the Guru service.

Major Resolved · about 1 year ago · lasted 3 months

Guru Service Disruption - API outage

We're currently experiencing issues with our services. Our team is actively working to identify the root cause and implement a solution. We'll keep you updated here as we continue to investigate. We appreciate your patience and understanding.

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Frequently Asked Questions

Is Guru down right now? What is Guru current status?
Guru seems to be up and running. We've updated the status 3 minutes ago.
Was Guru down today?
Guru is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Guru, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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Guru outage? How can I monitor Guru?
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