Is HelloSign Down? Check current status

Check if HelloSign is down, official outages, user-reported issues, and outages map.

Current HelloSign status

HelloSign is working normally

Updated from HelloSign official status page

HelloSign not working for you?

HelloSign service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more HelloSign status data.

HelloSign Outage Map

View HelloSign Outage Reports Map

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HelloSign recent outages and downtime history

IsDown has tracked 135 incidents since started monitoring HelloSign status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 01, 2025
05:12 PM CEST
Minor
Issues detected with both logging in and sending signature requests
We are currently experiencing issues with both logging in and the sending signature requests flow...
about 4 hours
Oct 01, 2025
03:55 PM CEST
Minor
Issues detected with both logging in and sending signature requests
We are currently experiencing issues with both logging in and the sending signature requests flow...
about 1 hour
Aug 29, 2025
09:11 PM CEST
Minor
Microsoft Office Files get a pop up to login when opened through the Dropbox Desktop Application
We are working with Microsoft to investigate this issue. Please close the pop up until fix a is i...
7 minutes
Aug 04, 2025
01:43 PM CEST
Minor
We are currently investigating performance problems with our API endpoints
We are currently investigating performance problems with our site and API endpoints. Thank you fo...
about 5 hours
Aug 04, 2025
06:44 AM CEST
Minor
Sign features in PDF editor and Dropbox Mobile might not be working for some users.
Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working...
40 minutes
Jul 31, 2025
07:42 PM CEST
Minor
We're having some trouble with our Sign services
We're having some trouble with our Sign services. We're working to fix the problem as quickly as ...
about 2 hours
Jul 15, 2025
12:06 PM CEST
Minor
Sign is not working as expected for some users
We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly...
about 2 hours
Jul 02, 2025
08:47 PM CEST
Major
Sign is not working as expected.
We are currently experiencing outages across our product suite. We are working to resolve the iss...
about 1 hour
May 14, 2025
08:35 PM CEST
Minor
Sign may be unavailable for some users.
We are currently investigating this issue.
about 1 hour
May 01, 2025
11:54 PM CEST
Minor
Sign may be unavailable for some users
Sign may be unavailable for some users. We’re having some trouble with our services currently. We...
about 4 hours
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HelloSign reported issues and comments

  • Tracy - Extremely slow response. Times out uploading 500k PDF docs to fax..

    HelloFax

  • `Doug - Unable to upload documents for signature.

  • Tim - Error code: jsd02ee3e75 App isnt responding.

  • Josh - App isn't responding, unable to upload documents for signing.

  • xander - cannot loggin, it is invalid certificate Attackers might be trying to steal your information from app.hellosign.com (for example, passwords, messages, or credit cards). Learn more about this warning net::ERR_CERT_COMMON_NAME_INVALID Subject: *.gateway.dev.veevavaultsafety.com Issuer: Digi....

  • Bea - I cannot access my account despite several tries. But it can be opened by other people..

  • Robe - site seems down for the last hr or so .

  • Colin - My Hellofax log in page is blank whenever I try and sign in..

    HelloFax

  • Bryce - I cannot sign in, says there is an error on your end..

  • Renae - Not allowing me to log in, and kicking me out after a minute of use once I finally DO log in..

  • Amy - I can not log in and my client can not e sign.

  • Jason - Unable to login. 2 separate accounts..

  • Lauren - Templates not working within JobAdder. Unable to sign documents .

  • Leigh - Unable to login using SSO.

  • mari - not loading documents, logs out when i refresh.

    HelloSign API

  • tyler - The following error was encountered: We couldn't authenticate your request, try refreshing the page.

  • MA - Unexpected error, unable to open any Hello Sign web pages currently.

  • Tom - emails for e-sign not being sent (error warning sign).

  • tyler - Can not upload and send docu sign to new clients .

  • Aldi - 'Next' button is greyed out on the 'place signature' page..

  • Nichole - Trying to send a document for a signature, able to add the boxes, but the send/next button is grayed out and can't send. .

  • Tina - filling out contract with client signatures as I always do and "Next" button to send is greyed out. no way to send out contracts and no way to get in touch with the geniuses at Hellosign..

  • Melanie - Confirmed correct credentials return as invalid, cannot log in..

  • Amanda - Delay with hellosign while using JazzHR.

HelloSign components or services current status

Component Status
HelloSign OK
HelloSign for Salesforce OK
HelloFax OK
HelloWorks OK
HelloSign API OK
HelloWorks API OK

HelloSign related services and alternatives

Services commonly monitored together with HelloSign and alternatives

GitHub

GitHub

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
SendGrid

SendGrid

OK
0 incidents in the last 30 days
Jira Software

Jira Software

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
OpsGenie

OpsGenie

OK
0 incidents in the last 30 days
Zapier

Zapier

OK
0 incidents in the last 30 days
Google Workspace

Google Workspace

OK
0 incidents in the last 30 days
Segment

Segment

OK
0 incidents in the last 30 days
Tableau

Tableau

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
LogRocket

LogRocket

OK
0 incidents in the last 30 days
HubSpot

HubSpot

OK
0 incidents in the last 30 days
LastPass

LastPass

OK
0 incidents in the last 30 days
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Digital signature service offering tools for electronic agreements, including integrations with Salesforce, an API for custom solutions, and additional features for faxing and workflow automation.

Monitoring HelloSign since April 2020

Tracking 6 HelloSign services and regions

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11 incidents in 2025

Frequently Asked Questions

Is HelloSign down today?

HelloSign isn't down. You can check HelloSign status and incident details on the top of the page. IsDown continuously monitors HelloSign official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current HelloSign status?

HelloSign is currently operational. You can check HelloSign status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a HelloSign outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is HelloSign down today or just slow?

Currently there's no report of HelloSign being slow. Check on the top of the page if there are any reported problems by other users.

How are HelloSign outages detected?

IsDown monitors the HelloSign official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is HelloSign having an outage right now?

HelloSign last outage was on October 01, 2025 with the title "Issues detected with both logging in and sending signature requests"

How to check if HelloSign is down?

Why use IsDown to monitor HelloSign instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HelloSign and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring HelloSign?

IsDown and DownDetector help users determine if HelloSign is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about HelloSign's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor HelloSign?

Compared to HelloSign's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only HelloSign's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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