Outage in Help Scout
Inbound Email Deliver
Resolved Minor
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Outage Details
Components affected
Help Scout Email ProcessingLatest Updates ( sorted recent to last )
We're investigating an issue with inbound email delivery. Your Help Scout mailbox might be slow to update with new messages and replies until we're in the clear. We'll post more information here as we have it.
Latest Help Scout outages
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Step 1 Create an account
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Step 2 Select your cloud services
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Step 3 Set up notifications
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Step 4 Done!
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Frequently Asked Questions
- Is Help Scout down right now? What is Help Scout current status?
- Help Scout seems to be up and running. We've updated the status 2 minutes ago.
- Was Help Scout down today?
- Help Scout is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Help Scout, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Help Scout and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- Help Scout outage? How can I monitor Help Scout?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Help Scout and get alerts in real-time when Help Scout has outages.
- Why use IsDown instead of Help Scout status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
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- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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- Just contact us, and we'll add it ASAP.
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