Outage in Help Scout

Inbound Email Deliver

Resolved Minor
July 26, 2022 - Started over 3 years ago - Lasted 3 minutes
Official incident page

Incident Report

We're investigating an issue with inbound email delivery. Your Help Scout mailbox might be slow to update with new messages and replies until we're in the clear. We'll post more information here as we have it.
Components affected
Help Scout Email Processing

Need to monitor Help Scout outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 07/26/2022 07:00PM

We're investigating an issue with inbound email delivery. Your Help Scout mailbox might be slow to update with new messages and replies until we're in the clear. We'll post more information here as we have it.

Latest Help Scout outages

Connections Issues - 6 days ago
Email Delays - 7 days ago
Temporary Outage and Slow Loading across Help Scout - about 1 month ago
Connections Issues - about 2 months ago
Connections Issues - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook