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Stay on top of outages with real-time notifications, health dashboards, and internal status pages. Get alerts on Slack, PagerDuty, Microsoft Teams, Datadog and more.Major October 26, 2023 · lasted about 1 hour
Service disruption - personal canned answers are not available on the conversation panel
An incident is currently ongoing on personal canned answers. As a result, you may notice that some personal canned answers normally available are currently missing. We are currently working on th...
More details & updatesMajor October 06, 2023 · lasted about 2 hours
Visitor engagement service partially functional
We're seeing a high number of errors in the visitor engagement service (triggering engagement rules and displaying notifications). We are working on resolving the problem.
More details & updatesMajor October 03, 2023 · lasted about 15 hours
An incident is currently ongoing on our statistics service. You won't be seeing updated statistics for now. We are currently working on the restoration of the service.
More details & updatesMinor September 25, 2023 · lasted about 1 hour
Delay in the statistics update
We are currently experiencing a significant delay in updating our statistics. As a result, you might observe that your conversation and sales data is not updating. Please rest assured that no dat...
More details & updates
We have registered 64 issues and outages in ibbu since we started monitoring on December 27, 2021.
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Major August 11, 2023 · lasted about 6 hours
P1 - Difficulty to load the desk
We're seeing instability when it comes to connecting to the desk. The problem is probably random and does not affect all users. We are currently investigating.
More details & updatesMinor April 25, 2023 · lasted about 1 month
P2 - Delay in the indexation of statistics
We are currently experiencing a delay in the indexing of statistics, which has an impact on the recording and updating of closed conversations. Our technical team is currently investigating the p...
More details & updatesStay ahead of outages with real-time notifications, health dashboards, and internal status pages. Monitor the status pages of all your dependencies.
Number of Incidents
0 issues
Last incident
39 days ago
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