Check the stats and details of the latest Jira Software Notifications outages and issues
Minor Resolved · 4 days ago · lasted about 3 hours
We are still investigating the outage and we we’ll provide an additional update as soon as it becomes available.
Minor Resolved · about 2 months ago · lasted about 4 hours
Between 16:30 UTC to 19:30 UTC, some customers experienced notification delays/failures for Jira Software, Jira Work Management, Confluence, and Jira Service Management. The root cause was an AWS issue that caused our notification services to fail intermittently. The issue was mitigated and we have verified that the services have recovered. We are continuing to monitor the issue.
Minor Resolved · about 2 months ago · lasted 1 day
We are investigating an issue with email notifications not being delivered due to issues with third-party mail providers that are impacting some Jira Software, Jira Service Management, and Jira Work Management Cloud customers. We have identified the root cause and are working towards a resolution.
Minor Resolved · 2 months ago · lasted about 4 hours
Users may see strange characters in their site and app notifications if using a none English character set like ASCII. We are investigating this and will provide further updates every two hours.
Minor Resolved · 3 months ago · lasted about 1 hour
Internal Server Errors appearing for some Jira customers
We are investigating cases of Internal Server Errors for some Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details within the next hour.
Minor Resolved · 8 months ago · lasted less than a minute
JWM, JSM, JSW users do not receiving mobile notifications via iOS App
We are investigating an issue where push notifications are not working for iOS. This is currently affecting Jira Service Management, Jira Software and Jira Work Management.
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