Kore.ai status updated a few minutes ago
Kore.ai is working normally
This chart shows the number of user-reported issues for Kore.ai service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Kore.ai is down. The map shows recent Kore.ai outages from around the world.
Kore.ai Outage MapIn the last 90 days, Kore.ai had 8 incidents (6 major outages and 2 minor incidents) with a median duration of 45 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Kore.ai status history below. IsDown detects when Kore.ai is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently experiencing an issue affecting agent login on the Agent Platform in the DE regi...
|
Jan 12, 2026 at 07:43 AM UTC
|
39 minutes |
|
We are currently experiencing issues on XO Platform, XOCC, Agent Platform for the US Region. Our...
|
Jan 05, 2026 at 05:27 PM UTC
|
about 2 hours |
|
We are currently experiencing a design-time issue affecting the Agent Platform. Our engineering t...
|
Jan 02, 2026 at 05:43 AM UTC
|
about 3 hours |
|
We are currently experiencing an outage on our IND instance, affecting our XO and UXO platforms, ...
|
Dec 27, 2025 at 01:44 PM UTC
|
about 1 hour |
|
Dear all,
We are observing transcription failures with AgentAI and Genesys integration on the US ...
|
Dec 17, 2025 at 10:21 PM UTC
|
about 1 hour |
|
Dear Users,
This is to inform you that via our internal monitoring we are observing some intermit...
|
Dec 17, 2025 at 06:46 PM UTC
|
31 minutes |
|
Hello All,
You may notice a 500 Internal Server Error when accessing our website, www.kore.ai , ...
|
Dec 05, 2025 at 09:14 AM UTC
|
28 minutes |
|
We are currently investigating the issue.
|
Nov 25, 2025 at 01:53 PM UTC
|
39 minutes |
|
We would like to keep our user informed that we are observing a recurrence of service disruptions...
|
Oct 20, 2025 at 03:24 PM UTC
|
about 4 hours |
|
Hello Everyone,
We are aware of the ongoing outage currently reported by AWS.
Our internal team...
|
Oct 20, 2025 at 09:41 AM UTC
|
about 4 hours |
Check if any Kore.ai component is down. View the current status of 6 services and regions.
| Component | Status |
|---|---|
| Bot Channels - In all Regions | OK |
| Region - Europe | OK |
| Region-Japan | OK |
| Region - USA | OK |
| SmartAssist - USA | OK |
| Third-party services we use | OK |
IsDown has monitored Kore.ai continuously since January 2023, tracking this AI & ML Platforms for 3 years. Over that time, we've documented 104 outages and incidents, averaging 2.9 per month. When Kore.ai goes down, incidents typically resolve within 65 minutes based on historical data.
We monitor Kore.ai's official status page across 38 components organized into 6 groups. IsDown interprets Kore.ai statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Kore.ai is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Kore.ai status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Kore.ai's status page every few minutes, across all 38 components. We combine official status data with user reports to detect when Kore.ai is down, often before the vendor announces it.
When Kore.ai status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Kore.ai official status page for major/minor outages or downtimes. A major outage is when Kore.ai experiences a critical issue that severely affects one or more services/regions. A minor incident is when Kore.ai experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Kore.ai outage, we send you an alert and update your dashboard and status page.
Kore.ai and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Kore.ai status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Kore.ai publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Kore.ai and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Kore.ai is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Kore.ai health alongside all your other vendors in a single view.
Get notified when Kore.ai is down. Filter by severity to skip noise.
Route Kore.ai outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Kore.ai service status with your team or customers on a branded page.
Looking for Kore.ai outage alerts like Downdetector? IsDown monitors Kore.ai's official status page for verified incident data, not just user reports. Know exactly when Kore.ai is down, which components are affected, and when service health is restored. Here's why official Kore.ai status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Kore.ai status page monitoring. Know when Kore.ai is down with real time incident details. | ||
| Monitor 5,450+ services including Kore.ai in a single dashboard. | ||
| Instant Kore.ai outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Kore.ai official status plus user reports for early outage detection. | ||
| Maintenance feed for Kore.ai | ||
| Granular alerts filtering by Kore.ai components and regions. |
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Kore.ai isn't down. You can check Kore.ai status and incident details on the top of the page. IsDown continuously monitors Kore.ai official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Kore.ai is currently operational. You can check Kore.ai status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Kore.ai being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Kore.ai official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Kore.ai last outage was on January 12, 2026 with the title "Impact with Agent Platform on our DE region"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Kore.ai and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Kore.ai is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Kore.ai's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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