Check if Kore.ai is down, recent outages, user-reported issues, and outages map.
Kore.ai is working normally
Last checked from Kore.ai's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 90 incidents since started monitoring Kore.ai status in January 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 7 hours ago · lasted about 1 hour
We have observed Microsoft TTS errors with some calls when French characters are present in SSML. No issue has been observed for English SSML. Please be assured that we are pursuing a resolution on high priority.
23 days ago · lasted 38 minutes
We are currently experiencing an issue impacting incoming calls for customers in Japan using AudioCodes exclusively. Our team is actively investigating the matter and working to restore full service as quickly as possible. No other customers or r...
25 days ago · lasted 26 minutes
Dear all, We have identified an issue within the platform (XO-11) affecting the Welcome Voice Test Flow functionality. When initiating a test call, the call is disconnected immediately. Please note, this issue only affects the testing functiona...
We've tracked and collected 90 incidents since started monitoring Kore.ai status
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chaitanya
smart assist page not loading from past 20 min
IsDown aggregates scheduled maintenances for Kore.ai. Currently, there are 6 more maintenances scheduled.
Scheduled for September 16, 2025 at 02:30 AM UTC · until 05:30 AM UTC
We will be undergoing scheduled maintenance during this time.
Scheduled for September 16, 2025 at 04:30 AM UTC · until 07:30 AM UTC
We will be undergoing scheduled maintenance during this time.
Scheduled for September 17, 2025 at 12:30 PM UTC · until 03:30 PM UTC
We will be undergoing scheduled maintenance during this time.
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Kore.ai isn't down. You can check Kore.ai status and incident details on the top of the page. IsDown continuously monitors Kore.ai official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Kore.ai is currently operational. You can check Kore.ai status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Kore.ai being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Kore.ai official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Kore.ai last outage was on September 13, 2025 with the title "Microsoft TTS error observed in some phone calls in French language."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Kore.ai and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Kore.ai with maximum flexibility
IsDown monitors Kore.ai for major outages. A major outage is when Kore.ai experiences a critical issue that severely affects one or more services/regions. When Kore.ai marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Kore.ai status page for minor outages. A minor outage is when Kore.ai experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Kore.ai status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Kore.ai publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Kore.ai and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Kore.ai and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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