Is Mashme Down?
Mashme status is operational
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IsDown continuously monitor the official Mashme status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Mashme outages.
Stats for Mashme outages in the last 30 days
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
73 days
Users reports for Mashme in the last 12 hours
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Get access to historical data and Mashme's lastest outages
Minor · 2 months ago · lasted 26 days
Resolved and monitoring the fix for connectivity issues with api.mashme.io
We are currently investigating this issue.
Minor · 3 months ago · lasted about 3 hours
On 17, March, 2023, starting at 10:00 am CET, and continuing until 11:00 am CEST (1 hours), Mashme will be performing a service update to deploy a new version on the cloud service. > IMPACT: Minor / Limited / Extensive / Significant > URGENCY: High / Medium / Low / Critical > CHANGE TYPE: Emergency / Standard > CHANGE REASON: Repair / Upgrade / Maintenance > CHANGE RISK: High / Medium / Low / Critical During this time, some components will not be available so all users will experience service interruptions. This action will bring new features and improvements to the mashme platform, as explained in the release notes for that version. Please, ask the support for that information if you did not receive it. We will provide an update when we begin and complete the service update. We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at support@syncrtc.com. Thanks, The Mashme Team
Minor · 10 months ago · lasted 1 minute
Rooms can not be accessed, videoconference is not working properly
We are currently investigating an issue causing the videoconference to not work properly. You may even have issues connecting to a room. We will post updates about the issue as soon as we have them. Thanks for your understanding
Minor · over 1 year ago · lasted 4 months
Recordings can not be initiated
We are currently investigating an issue causing the recordings to not initiate properly. We will post updates about the issue as soon as we have them. Thanks for your understanding
Minor · over 1 year ago · lasted 6 months
Issues while launching or closing the room in some customers
Dear customers, We are investigating an issue related to the launch/close room process. So far, we know that only some customers are affected. We will continue investigating the issue and will contact the affected customers directly. Thanks for your understanding and apologies for the inconveniences
Minor · almost 2 years ago · lasted 8 months
Investigating issues related to rooms (launch, access)
We’re currently investigating reports of a potential service interruption with room access, launching and recording. We apologize for any inconvenience and will post another update as soon as we learn more.
Minor · over 2 years ago · lasted over 1 year
Investigating issues with Google integration
We’re currently investigating reports of a service interruption with several Google-related services (Youtube, Drive, Apps...). We can confirm that the features related to these 3rd party services are not working in production: > Youtube video search > Drive integration > New Google document > Maps Also, the recording service can be affected since it relies on the google infrastructure APIs to provide the service. We apologize for any inconvenience and will post another update as soon as we learn more.
Minor · over 2 years ago · lasted over 1 year
Cloudflare provider issue - Network and resolver Issues affecting mashme.io access in some regions of the world
Our DNS provider Cloudflare is showing intermittent network issues in some regions of the world partially affecting access to our solution as per the following incident: https://www.cloudflarestatus.com/incidents/lgn50n5qbl7m Our team is currently monitoring the issue and working to minimize it for our customers and we will report any relevant updates here.
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Frequently Asked Questions
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- Mashme seems to be up and running. We've updated the status 12 minutes ago.
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- Mashme is up and running now. In the last 24 hours there was 0 outages.
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- Check the Twitter account for more information.
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