Olo

Olo Status

Official source Everything seems OK
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Stats

5 incidents in the last 7 days

11 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: 2 days ago

Latest Incidents

Last 30 days

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Resolved Payment Processor Issues: Worldpay MercPay Webservices

We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.

Resolved Elevated Error Rates

We experienced increased error rates that impacted our ordering for a brief period. We are monitoring and will provide updates as they become available.

Resolved Payment Processor Issues: Multiple Processors

We're detecting elevated errors processing payments through multiple payment processors.

Resolved Point of Sale Partner Issues: Brink

We're detecting elevated errors processing orders through Brink. Ordering may be affected at locations using Brink as their point of sale provider.

Resolved Brief Ordering Degradation

We experienced a degradation in ordering capabilities at approximately 21:43 UTC. Our systems have recovered and we are monitoring at this time.

Resolved Brief Ordering Disruption

We experienced a brief disruption in ordering capabilities at approximately 19:13 UTC a brief period. Our systems have recovered and we are monitoring at this time.

Resolved Partial Ordering Disruption

We are investigating a partial disruption in ordering capabilities and will provide updates as they become available.

Resolved Loyalty Partner Issues: Punchh

We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.

Resolved Eighty Sixing Processing Delays

We are currently investigating increased delays in processing Eighty Sixing requests. Changes to menu item availability may not immediately be reflected in the menu.

Resolved Uber Eats Disruption

We are experiencing a service disruption with Uber Eats that would cause problems with Rails orders. We will provide updates as they become available.

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