Check if Olo is down, official outages, user-reported issues, and outages map.
Olo is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 632 incidents since started monitoring Olo status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Olo outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 21, 2025
09:05 AM EDT
|
Minor
We are receiving reports that some Olo-hosted websites are failing to load. We are investigating ...
|
29 minutes |
Oct 20, 2025
02:16 PM EDT
|
Major
We're detecting elevated errors processing orders through SimphonyCloud. Ordering may be affected...
|
about 2 hours |
Oct 20, 2025
01:50 PM EDT
|
Minor
We are observing a disruption in Olo Accounts logins and/or sign-ups at this time. Users may not ...
|
about 2 hours |
Oct 20, 2025
01:03 PM EDT
|
Major
We are experiencing errors communicating with a number of loyalty partners. Users may be unable t...
|
about 6 hours |
Oct 20, 2025
10:54 AM EDT
|
Major
We're detecting elevated errors processing orders through Toast. Ordering may be affected at loca...
|
about 10 hours |
Oct 20, 2025
09:42 AM EDT
|
Minor
We are investigating a delay in reporting and loading of Catering accounts within Dashboard due t...
|
about 10 hours |
Oct 16, 2025
11:03 AM EDT
|
Minor
We're currently investigating an issue which may prevent loading of Menu Audit Logs for some cust...
|
about 1 hour |
Oct 13, 2025
11:20 AM EDT
|
Minor
We are investigating a service disruption with our automatic printing service. We will provide up...
|
about 2 hours |
Oct 06, 2025
03:45 PM EDT
|
Minor
We are investigating an issue with our data pipelines which may cause outdated data in parts of D...
|
about 1 hour |
Sep 30, 2025
02:31 PM EDT
|
Major
We're detecting elevated errors processing payments through Spreedly. Ordering may be affected at...
|
about 1 hour |
See what users are saying about Olo issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Hoang - Place order status is down.
Erica - The link that the catering company is texting me does not lead to the invoice I am trying to pay (Mendocino Farms) .
Jeremiah's - The website is reading 403 error.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Olo. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Olo is a digital ordering and delivery platform that integrates with various partners for point of sale, payment processing, loyalty programs, and dispatch services, featuring tools like a scheduler, CDN, and developer resources.
Monitoring Olo since February 2021
Tracking 22 Olo services and regions
67 incidents in 2025
IsDown is a status page aggregator that monitors if Olo and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Olo, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Olo (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Olo's 22 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Olo and other services.
IsDown checks Olo official status page for major/minor outages or downtimes. A major outage is when Olo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Olo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Olo outage, we send you an alert and update your dashboard and status page.
Olo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Olo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Olo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Olo and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Olo but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Olo and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of Olo and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Olo down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect Olo outages, IsDown monitors Olo's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
![]() |
Downdetector |
---|---|---|
Official Olo status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including Olo in a single dashboard. | ||
Instant Olo outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of Olo official status and user-reported issues. | ||
Maintenance feed for Olo | ||
Granular alerts filtering by Olo components and regions. |
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Olo isn't down. You can check Olo status and incident details on the top of the page. IsDown continuously monitors Olo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Olo is currently operational. You can check Olo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Olo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Olo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Olo last outage was on October 21, 2025 with the title "Issues with some Olo-hosted Websites"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Olo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Olo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Olo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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