Outage in Pendo

Guide Deployment Impacted

Resolved Minor
May 12, 2022 - Started over 3 years ago - Lasted less than a minute
Official incident page

Incident Report

We are aware of an impact to our guide delivery service. This is causing some guides to fail to be delivered to visitors, even when eligible. We are actively deploying a fix to our code that will remediate the issue.
Components affected
Pendo Mobile Guides Pendo NPS Pendo Guide Designer Pendo Guide Deliverability Pendo Guide Targeting Pendo NPS Email

Need to monitor Pendo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/12/2022 08:57PM

We are aware of an impact to our guide delivery service. This is causing some guides to fail to be delivered to visitors, even when eligible. We are actively deploying a fix to our code that will remediate the issue.

Latest Pendo outages

Degraded Search Performance in Listen Product - 15 days ago
Possible authentication issues - 3 months ago
Classic/Legacy Feedback in The US Server is Down - 4 months ago
NPS Email Backup disabled in US region - 4 months ago
Outage preventing the Pendo application from loading and collecting data - 4 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook