Perkbox status updated a few minutes ago
Perkbox is working normally
This chart shows the number of user-reported issues for Perkbox service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Perkbox is down. The map shows recent Perkbox outages from around the world.
Perkbox Outage MapSee what users report when Perkbox is down and how Perkbox outages affect them.
Christi - Won’t open just says Ooops something went wrong code: PBFlexiPointsAppInternal.
Ian - Unable to purchase Argos gift card for last 24hrs. Keep getting the following error message: errors.PBCTACreatePaymentFailed Same error when I tried to purchase a Currys gift card..
Issue spending reward points as it says that something went wrong and to try again later.
Error when purchasing with Flexi Points. Perkbox does not complete transaction, saying something went wrong with payment due to an issue with the payment provider or points wallet.
Louise - Not recognising login one time passcode number. Sometimes shows an error about engineers working on fixing the problem. Sometimes just says the code has already been used, when it hasn't..
H - I tried getting some vouchers for Amazon and an error came up system issue.
In the last 90 days, Perkbox had 1 incident with a median duration of 149 hours 37 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Perkbox status history below. IsDown detects when Perkbox is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Due to ongoing maintenance, some platform functionality has been temporarily paused.
|
Jan 09, 2026 at 10:44 AM UTC
|
6 days |
|
We’re currently experiencing issues caused by recent infra updates. Our team is actively investig...
|
Sep 30, 2025 at 11:25 AM UTC
|
about 4 hours |
|
We are currently investigating an issue that faces Android users being unable to complete payment...
|
Sep 15, 2025 at 11:44 AM UTC
|
about 21 hours |
|
We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may...
|
Jul 01, 2025 at 07:06 PM UTC
|
2 days |
|
Issue identified with the payment processing.
|
Aug 01, 2024 at 11:44 AM UTC
|
about 3 hours |
|
We have discovered an issue causing payments to fail in the US region. We are currently investiga...
|
Apr 22, 2024 at 02:21 PM UTC
|
about 1 hour |
|
We have identified an issue causing payments to fail in the US region. We are working on a fix.
|
Feb 13, 2024 at 10:26 AM UTC
|
about 6 hours |
|
We are currently undergoing routine maintenance on our US cluster. There may be intermittent outa...
|
Jul 29, 2022 at 12:40 PM UTC
|
Ongoing |
|
We have identified an issue with the application of discounts to some voucher redemptions. Our te...
|
Jun 15, 2022 at 11:07 AM UTC
|
Ongoing |
|
Some Perks are returning an error when starting the redemption process. We are currently investig...
|
Mar 16, 2022 at 02:50 PM UTC
|
Ongoing |
Check if any Perkbox component is down. View the current status of 5 services and regions.
| Component | Status |
|---|---|
| Apps | OK |
| Emails | OK |
| Infrastructure | OK |
| Login | OK |
| Support Center | OK |
IsDown has monitored Perkbox continuously since October 2022, tracking this Human Resources for 3 years. Over that time, we've documented 39 outages and incidents, averaging 1.0 per month.
We monitor Perkbox's official status page across 10 components organized into 5 groups. IsDown interprets Perkbox statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Perkbox is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Perkbox status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Perkbox's status page every few minutes, across all 10 components. We combine official status data with user reports to detect when Perkbox is down, often before the vendor announces it.
When Perkbox status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Perkbox official status page for major/minor outages or downtimes. A major outage is when Perkbox experiences a critical issue that severely affects one or more services/regions. A minor incident is when Perkbox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Perkbox outage, we send you an alert and update your dashboard and status page.
Perkbox and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Perkbox status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Perkbox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Perkbox and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Perkbox is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Perkbox health alongside all your other vendors in a single view.
Get notified when Perkbox is down. Filter by severity to skip noise.
Route Perkbox outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Perkbox service status with your team or customers on a branded page.
Looking for Perkbox outage alerts like Downdetector? IsDown monitors Perkbox's official status page for verified incident data, not just user reports. Know exactly when Perkbox is down, which components are affected, and when service health is restored. Here's why official Perkbox status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Perkbox status page monitoring. Know when Perkbox is down with real time incident details. | ||
| Monitor 5,450+ services including Perkbox in a single dashboard. | ||
| Instant Perkbox outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Perkbox official status plus user reports for early outage detection. | ||
| Maintenance feed for Perkbox | ||
| Granular alerts filtering by Perkbox components and regions. |
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Perkbox isn't down. You can check Perkbox status and incident details on the top of the page. IsDown continuously monitors Perkbox official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Perkbox is currently operational. You can check Perkbox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Perkbox being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Perkbox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Perkbox last outage was on January 09, 2026 with the title "Admin/Manager reward wallet transfers and topup outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Perkbox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Perkbox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Perkbox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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